Social Selling Assistant
About The Position
Under the direction of the Selling Manager, the Social Selling Assistant drives business by supporting the online presence, meaningful content creation, and follower growth of top-level Style Consultants. The role supports social selling, personal branding, customized SalesFloor storefronts for mobile clienteling and virtual selling, social media content, and customer engagement. The Assistant also acts as a liaison between clients and consultants, maintaining client relationships and addressing client needs when a consultant is unavailable. Success requires a client-focused, proactive, organized, collaborative, and adaptable approach, along with a professional and polished demeanor.
Requirements
- At least 1–2 years of relevant experience working in luxury retail and servicing clients.
- Digital marketing and social media experience.
- Knowledge of influential fashion publications, websites, and blogs.
- Knowledge of international designers and contemporary brands in menswear, womenswear, accessories, footwear, and beauty.
- Tech savvy and up to date with the latest social media trends and insights.
- Strong understanding of the company brand.
- Ability to work a flexible schedule that includes nights, weekends, and holidays.
- Ability to interact professionally and respectfully with people.
- Client-focused mindset, initiative, problem-solving ability, and follow-through on projects and tasks.
- Strong teamwork and interpersonal skills; ability to collaborate with peers across business verticals.
- Creative and strategic abilities, attention to detail, organization, and adaptability in a fast-paced environment.
Responsibilities
- Serve as an expert resource for social selling, personal branding (including Instagram imagery), SalesFloor storefront management, technology tips, and follower expansion.
- Stay current on social media trends, best practices, news, and platforms.
- Support the creation and editing of social content, including Instagram Stories, Reels, and IGTVs.
- Apply digital and social media knowledge to integrated marketing concepts, visual identity, content management, brand strategy, and social media operations across platforms such as Facebook, Instagram, and TikTok.
- Guide responses to comments and advise on active engagement with customers’ and influencers’ posts.
- Act as a liaison between clients and consultants, maintaining client relationships and addressing client needs when a consultant is unavailable.
- Inspire others with recommendations, build trust quickly, and gain cooperation with minimal disruption.
- Maintain a professional and polished demeanor, demonstrating confidence and a positive attitude.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
