Selling Manager

Havertys • Saint Petersburg, FL

6d

About The Position

The Selling Manager assists the Manager with sales staff, showroom-floor, and store operations, and acts as manager on duty when required. The role is expected to produce the sales level required by management and Havertys policy by serving customers, selling products, and performing the duties of a Sales Consultant. The Selling Manager may also provide sales training, reviews, and support; motivate and guide sales associates; and supervise the sales team or conduct store sales meetings in the Manager’s absence.

The position may involve opening or closing the store, providing office coverage, counting cash boxes, and taking deposits to the bank. As needed, the employee may also handle office and customer-service functions, sales and account transactions, delivery scheduling, daily reports, and communication with Havertys Credit Services. Other duties may be assigned, including duties requested by the employee’s superior.

Responsibilities

• Assist the Manager with operation of the sales staff, showroom floor, and store operations.
• Act as manager on duty when required.
• Meet the sales level required by management and Havertys policy by serving customers, selling products, and performing Sales Consultant duties.
• Conduct sales training and sales reviews, and provide sales support as needed.
• Work with Sales Consultants on MySalesCenter as needed.
• Motivate and guide sales associates to improve sales performance.
• Supervise the sales team and conduct sales meetings in the Store Manager’s absence as needed.
• Open and/or close the store as required.
• Provide office coverage as needed.
• Count cash boxes and take deposits to the bank as required.
• Prepare bank deposits and daily closing summaries as needed.
• Maintain an organized and secure office environment.
• Answer incoming calls.
• Review unconfirmed sales for the next eight delivery days.
• Process customer sales and account transactions.
• Handle customer complaints, open store notes, and follow up on existing customer-service tickets.
• Work expected deliveries to ensure sales are completed and schedule deliveries as needed.
• Run and work daily reports.
• Communicate with Havertys Credit Services regarding account requests and follow-up.
• Perform other duties or follow other instructions as requested by the employee’s superior.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed