Selling Manager

Ashley Furniture Industries • Midland, TX

2d

About The Position

The Selling Manager supports the Store Manager and assists with management duties as directed. The role oversees showroom departments as assigned, reviews sales performance, helps resolve customer issues, supports visual product placement, and communicates policy changes and other information to staff. The Selling Manager provides leadership and coaching to sales, guest experience, and visual teams; develops an understanding of administrative budgets and employee performance; ensures documentation and reports are completed; and assists with hiring, training, coaching, and performance evaluations. The role also communicates effectively, attends monthly staff meetings, and performs other assigned duties.

Requirements

• High school diploma required.
• At least 2 years of experience working in the retail industry.
• At least 4 years of supervisory experience in the retail industry.
• Previous supervisory experience required.
• Intermediate knowledge of Microsoft Office.
• Ability to learn in-house computer programs.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff a retail location.
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills.
• Knowledge and experience in team-building skills.

Responsibilities

• Manage showroom departments as directed by the Sales Manager.
• Review sales figures, including margins, volume, quotas, and closing ratios, and suggest future goals.
• Assist the Sales Manager with customer-related issues that escalate above the Guest Experience Manager.
• Work with the Visual Presentation Manager on product placement.
• Report policy changes and other information to staff members.
• Provide leadership to the sales, guest experience, and visual teams as directed by the Sales Manager.
• Coach staff members to build individual and team success professionally.
• Learn about budgeted administrative costs, including wages and supplies.
• Understand employee performance and assist employees as applicable.
• Ensure complete and adequate documentation of procedures and completed tasks.
• Complete report functions in a timely manner.
• Assist with hiring, training, and coaching the sales team.
• Assist the Sales Manager in preparing and administering performance evaluations for assigned staff.
• Provide timely and effective communications.
• Attend monthly staff meetings.
• Perform other assigned duties, essential or otherwise.

Benefits

• Health benefits
• Dental benefits
• Vision insurance
• Employee discount of 10%–30%
• Life and disability insurance
• Flexible spending account
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED