Social Media Manager
About The Position
Superhuman is seeking a Social Media Manager to join its Core Marketing organization. The role leads strategy and execution for the newly established @Superhuman_HQ social channels, building awareness of the brand and its product suite, including Superhuman Docs, Superhuman Mail, Grammarly, and Superhuman Go. The manager oversees day-to-day content planning, publishing, and community engagement, helping ensure each brand’s social presence is consistent, creative, and on-brand. The role reports to the Group Social Media Manager and works closely with Marketing, Brand, Communications, Design, Content, product marketing, partner marketing, the social care team, and a social agency. Superhuman describes its work model as dynamic and hybrid, combining focused work with in-person collaboration.
Requirements
- 5–7 years of experience in social media or digital marketing.
- Ability to develop performance-driven strategies across multiple social channels, with a strong emphasis on X and Reddit.
- Understanding of social media best practices and ability to create content that resonates on each platform.
- Strong writing skills and a strong grasp of tone, clarity, and creativity.
- A keen eye for design and ability to provide clear feedback to creative partners.
- Organized, collaborative, and comfortable managing multiple stakeholders.
- Strong project management skills and attention to detail.
- Proactively identifies gaps and recommends solutions to improve impact and execution.
Nice To Haves
- Experience working for a technology, productivity, or B2B brand.
Responsibilities
- Develop and execute organic social media strategies across platforms, including YouTube, Instagram, LinkedIn, X, Threads, and Reddit.
- Manage social content, calendars, and handles.
- Tailor and optimize copy for each platform and audience.
- Collaborate with Design, Video, and Communications teams to create engaging, social-first content.
- Partner with product marketing on campaigns, product launches, and thought leadership initiatives.
- Work with the social care team to engage online communities and manage proactive and reactive conversations.
- Monitor social performance and report regularly on engagement, reach, and brand impact.
- Collaborate with partner marketing to amplify partner-specific content.
- Track trends, platform updates, and cultural moments to inform strategy and creative direction.
- Work with team members and the social agency to direct, shoot, and edit social video.
Benefits
- Competitive pay.
- Medical, dental, vision, mental health, and fertility benefits.
- Disability and life insurance options.
- 401(k) and RRSP matching.
- Paid parental leave.
- 20 days of paid time off per year.
- 12 days of paid holidays per year and two floating holidays per year.
- Flexible sick time.
- Stipends, including for caregiving, pet care, wellness, and a home office.
- Annual professional development budget and opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
