Social Media Manager | Diablo | Irvine, CA or Remote (US)
About The Position
Blizzard Entertainment is seeking a Social Media Manager to temporarily support the Diablo IV Marketing team. The role supports the December 1 launch of Diablo IV Season 16 and maintains the ongoing social content cadence through January 2027, including the holiday period. Working with the social agency and internal partners, the manager coordinates content production, reviews, approvals, and publishing oversight to maintain day-to-day social operations. The role also supports development of the Season 17 social agency brief using established templates and guidance, without owning broader social strategy. This is an anticipated temporary contingent worker assignment staffed through Volt. The role reports to the Director, Social & Content at Diablo. Candidates may work from Irvine, California, or remotely from within the United States; remote candidates must be able to work primarily West Coast hours (9 a.m.–6 p.m. PST). Occasional scheduled operational coverage during company closures or holiday periods may be needed to monitor social channels, coordinate with the agency community manager, and escalate time-sensitive issues.
Requirements
- At least 3 years of relevant experience in social media, social operations, or content production.
- Experience coordinating social calendars, creative production, and agency workflows.
- Strong organizational skills and ability to independently manage deadlines, dependencies, and competing priorities.
- Familiarity with major social platforms, publishing processes, and content specifications.
- Experience using project management and creative review or approval tools.
- Strong written and verbal communication skills, with the ability to work effectively across internal and external teams.
Nice To Haves
- Experience in gaming, entertainment, live-service products, or related audience-driven industries.
- Knowledge of the Diablo franchise, its community, and its audience.
- Experience working with third-party agencies and external partners.
- Familiarity with Opal, Sprinklr, Airtable, Asana, or similar platforms; prior Opal experience is not required.
Responsibilities
- Maintain the Diablo social content calendar and coordinate schedules with agency partners and internal stakeholders.
- Track deadlines, deliverables, dependencies, and approvals to keep work on schedule.
- Support development of the Season 17 social agency brief using established templates and guidance; broader social strategy ownership is not part of the role.
- Proactively flag risks, schedule changes, and blockers, and keep stakeholders aligned on next steps.
- Coordinate social creative assets across platforms and channels, including static, video, and motion content.
- Track production status, asset versions, delivery dates, and publishing readiness with agency and internal partners.
- Manage creative reviews and approvals through Opal, Blizzard’s social media project management tool.
- Capture and consolidate creative feedback, route revisions, and confirm required stakeholder approvals.
- Ensure assets meet platform specifications, safe zones, file requirements, and publishing standards.
- Coordinate with the agency community manager to provide guidance, secure approvals, and ensure approved publishing plans are executed accurately; the agency handles most direct publishing and community management.
- Serve as a primary operational contact for social schedules, approvals, and publishing coordination.
- Coordinate with internal marketing, creative, production, community, regional, and agency partners.
- Attend planning and review meetings, communicate updates, and confirm owners and next steps.
- Maintain continuity across social operations by routing urgent needs and keeping relevant stakeholders informed.
- Provide occasional scheduled operational coverage during company closures or holidays, monitor social channels, coordinate with the agency community manager, and escalate time-sensitive issues as needed.
- Partner with the agency and internal teams to clarify coverage plans, escalation paths, and approvals in advance.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account or health reimbursement account
- Healthcare spending accounts
- Dependent care spending accounts
- Life and AD&D insurance
- Disability insurance
- 401(k) with company match
- Tuition reimbursement
- Charitable donation matching
- Paid holidays and vacation
- Paid sick time
- Floating holidays
- Compassion and bereavement leaves
- Parental leave
- Mental health and wellbeing programs
- Fitness programs
- Free and discounted games
- Supplemental life and disability benefits
- Legal services
- ID protection
- Rental insurance
- Relocation assistance may be available if the company requires a geographic move
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
