ServiceNow Senior Developer
About The Position
As a Senior Consultant, Technical Transformation on Deloitte's GPS ServiceNow team, you will design, develop, configure, and implement ServiceNow solutions that support mission and operational needs. You will translate business and functional requirements into scalable technical solutions, build and customize workflows, forms, modules, dashboards, and automation features, and collaborate with architects, functional team members, and stakeholders to deliver capabilities aligned with engagement priorities. You will troubleshoot defects, support testing, maintain technical documentation and platform standards, and implement enhancements to improve performance, usability, and scalability. The role is part of Deloitte's Government & Public Services practice, which serves federal, state, and local government clients and public higher education institutions. The ServiceNow offering designs, implements, and delivers strategies and technologies intended to improve the efficiency and value delivery of enterprise IT functions. The position requires working on-site in McLean, Virginia, up to five days per week.
Requirements
- Bachelor’s degree.
- At least 3 years of experience developing and configuring solutions on the ServiceNow platform.
- At least 3 years of experience with JavaScript, ServiceNow scripting, workflow configuration, and platform customization.
- Experience developing workflows, forms, modules, dashboards, and automation features within ServiceNow.
- Ability to work on-site in McLean, Virginia, up to 5 days per week.
- Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future.
- Ability to work independently and collaboratively as part of a team.
- Effective written and verbal communication skills.
- Meticulous attention to detail and quality of work product.
- Ability to build and sustain professional relationships.
- Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
- Strong interpersonal skills and a professional demeanor.
Responsibilities
- Design, develop, configure, and implement ServiceNow solutions supporting mission and operational needs.
- Translate business and functional requirements into scalable technical solutions within the ServiceNow platform.
- Build and customize workflows, forms, modules, dashboards, and automation features to improve program and project management activities.
- Collaborate with architects, functional team members, and stakeholders to deliver platform capabilities aligned with engagement priorities.
- Troubleshoot defects and support testing activities.
- Maintain technical documentation and platform standards.
- Implement enhancements to improve platform performance, usability, and scalability.
- Lead projects or workstreams and manage and prioritize multiple tasks.
Benefits
- Employees are offered a broad range of benefits.
- May be eligible to participate in a discretionary annual incentive program, subject to program rules and applicable factors.
- Opportunities for professional development, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
