ServiceNow Developer Resume Example

Common Responsibilities Listed on ServiceNow Developer Resumes:

  • Design, develop, and implement ServiceNow applications, including customizations, integrations, and workflow automation
  • Develop custom applications and reports using ServiceNow scripting languages, such as JavaScript, HTML, and CSS
  • Troubleshoot and debug ServiceNow applications and integrations
  • Create and maintain technical documentation for ServiceNow applications
  • Monitor and optimize ServiceNow performance
  • Develop and maintain ServiceNow security policies and procedures
  • Develop and maintain ServiceNow integrations with other systems
  • Develop and maintain ServiceNow automation processes
  • Develop and maintain ServiceNow customizations and custom objects
  • Develop and maintain ServiceNow reports and dashboards
  • Develop and maintain ServiceNow training materials and user guides
  • Develop and maintain ServiceNow best practices and standards


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ServiceNow Developer Resume Example:

A strong ServiceNow Developer resume should emphasize the candidate's ability to design, develop, and maintain custom applications and integrations that result in increased efficiency, reduced errors, and improved user satisfaction. Highlighting experience in collaborating with cross-functional teams, troubleshooting, and optimizing system performance showcases versatility and adaptability. Additionally, showcasing expertise in creating and maintaining technical documentation, security policies, and compliance with industry standards demonstrates a well-rounded skill set and attention to detail.
Owen Harbinger
(548) 851-7849
ServiceNow Developer
Highly skilled ServiceNow Developer with 4 years of experience in developing and maintaining custom applications, integrations, and automations. Proven track record in improving system efficiency, data accuracy, and user satisfaction scores by up to 30%. Strong expertise in troubleshooting, documentation, and security policies, ensuring compliance with industry standards and best practices.
ServiceNow Developer
03/2022 – Present
TechSolutions Inc.
  • Developed and implemented a custom ServiceNow application for a client, resulting in a 25% increase in efficiency and a 15% reduction in errors.
  • Collaborated with cross-functional teams to troubleshoot and debug ServiceNow applications, resulting in a 30% reduction in downtime and improved user satisfaction scores.
  • Created and maintained technical documentation for ServiceNow applications, ensuring compliance with industry standards and best practices.
ServiceNow Administrator
03/2020 – 03/2022
Innovatech Solutions Inc.
  • Developed and maintained ServiceNow integrations with other systems, resulting in a 20% increase in data accuracy and a 10% reduction in manual data entry.
  • Developed and maintained ServiceNow automation processes, resulting in a 30% reduction in manual tasks and improved team productivity.
  • Developed and maintained ServiceNow customizations and custom objects, resulting in a 15% increase in system flexibility and improved user satisfaction scores.
ServiceNow Analyst
03/2019 – 03/2020
CyberNova Inc.
  • Designed and developed a ServiceNow reporting dashboard, resulting in a 25% increase in data visibility and improved decision-making processes.
  • Monitored and optimized ServiceNow performance, resulting in a 20% increase in system speed and improved user satisfaction scores.
  • Developed and maintained ServiceNow security policies and procedures, ensuring compliance with industry standards and best practices.
  • ServiceNow Application Development
  • ServiceNow Integration
  • ServiceNow Automation
  • ServiceNow Customization
  • ServiceNow Reporting and Dashboards
  • ServiceNow Performance Optimization
  • ServiceNow Security and Compliance
  • Cross-functional Collaboration
  • Troubleshooting and Debugging
  • Technical Documentation
  • Industry Standards and Best Practices
  • Process Improvement
  • Team Productivity
  • User Satisfaction
  • Data Accuracy and Visibility
ServiceNow Certified Application Developer
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
Bachelor of Science in Information Technology
2016 - 2020
Rochester Institute of Technology
Rochester, NY
Information Technology
Computer Programming

Top Skills & Keywords for ServiceNow Developer Resumes:

Hard Skills

  • ServiceNow Development
  • ServiceNow Administration
  • ServiceNow Scripting
  • ServiceNow Workflow
  • ServiceNow Integration
  • ServiceNow Customization
  • ServiceNow Reporting
  • ServiceNow Security
  • ServiceNow Catalog Management
  • ServiceNow Service Portal
  • ServiceNow Performance Analytics
  • ServiceNow ITSM Implementation

Soft Skills

  • Problem Solving and Critical Thinking
  • Attention to Detail and Accuracy
  • Collaboration and Teamwork
  • Adaptability and Flexibility
  • Time Management and Prioritization
  • Communication and Interpersonal Skills
  • Analytical and Logical Thinking
  • Customer Service and Support
  • Self-Motivation and Initiative
  • Creativity and Innovation
  • Active Listening and Feedback Incorporation
  • Continuous Learning and Improvement

Resume Action Verbs for ServiceNow Developers:

  • Developed
  • Configured
  • Customized
  • Integrated
  • Troubleshot
  • Automated
  • Optimized
  • Implemented
  • Upgraded
  • Streamlined
  • Collaborated
  • Debugged
  • Designed
  • Architected
  • Deployed
  • Maintained
  • Monitored
  • Enhanced

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Resume FAQs for ServiceNow Developers:

How long should I make my ServiceNow Developer resume?

The ideal length for a ServiceNow Developer resume typically depends on the individual's experience and career stage. However, there are some general guidelines you can follow to ensure your resume is concise and effectively communicates your skills and accomplishments. One to two pages: As a general rule, your resume should be no more than one to two pages long. For entry-level or early-career ServiceNow Developers, one page is usually sufficient. Experienced ServiceNow Developers with extensive accomplishments and a longer work history may require two pages, but it's essential to ensure that every piece of information is relevant and valuable. Prioritize content: When determining what to include on your resume, prioritize the most relevant and recent experience, skills, and achievements. Focus on the accomplishments that demonstrate your expertise in ServiceNow development and your ability to drive results. Be selective and avoid including outdated or irrelevant information. Use concise language: To maximize space on your resume, use concise language and bullet points to describe your experience and achievements. Avoid long paragraphs or unnecessary details, and be sure to quantify your accomplishments whenever possible (e.g., reduced incident resolution time by 50%). Tailor your resume: Customize your resume for each job application, focusing on the skills and experiences most relevant to the specific ServiceNow Developer role you're applying for. This will help you present a targeted and impactful resume, while also ensuring you stay within the one to two-page limit.

What is the best way to format a ServiceNow Developer resume?

The best way to format a ServiceNow Developer resume is to create a clear, concise, and visually appealing document that effectively showcases your skills, experience, and achievements. Here are some tips and recommendations for formatting a ServiceNow Developer resume: Consistent formatting: Ensure consistency in formatting throughout your resume, including font size, typeface, and spacing. Using a consistent format helps make your resume easy to read and navigate, making it more likely that hiring managers will review your entire document. Clear section headings: Clearly label each section of your resume (e.g., "Summary," "Experience," "Skills," "Certifications") with bold or underlined headings. This helps guide the reader's eye and makes it easier for them to find the information they're looking for. Use bullet points: Use bullet points to present your experience and achievements in a concise and easy-to-read format. This helps break up large blocks of text and enables hiring managers to quickly scan your resume for relevant information. Highlight ServiceNow-specific skills: Make sure to highlight your ServiceNow-specific skills, such as experience with ServiceNow modules, integrations, and customizations. This will help demonstrate your expertise and make you stand out to potential employers. Include relevant certifications: If you have any relevant ServiceNow certifications, make sure to include them in your resume. This will help demonstrate your knowledge and expertise in the platform. Reverse chronological order: Present your work experience in reverse chronological order, starting with your most recent position and working backward. This format is preferred by most hiring managers, as it allows them to easily review your career progression and most recent accomplishments. Overall, the key to formatting a successful ServiceNow Developer resume is to make sure it is clear, concise, and highlights your relevant skills and experience. By following these tips, you can create a resume that effectively showcases your expertise and makes you stand out to potential employers.

Which keywords are important to highlight in a ServiceNow Developer resume?

As a ServiceNow Developer, it's essential to include relevant keywords and action verbs in your resume to showcase your skills, experience, and expertise in the platform. This will help your resume stand out to recruiters and hiring managers who are looking for candidates with specific ServiceNow skills. Here are some keywords and action verbs you should consider incorporating into your resume: 1. ServiceNow Platform: Mention the specific ServiceNow modules and applications you have experience with, such as IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), and Customer Service Management (CSM). 2. Development: Use action verbs like "developed," "implemented," "customized," and "integrated" to describe your work on ServiceNow applications, workflows, and features. 3. Scripting: Highlight your experience with scripting languages used in ServiceNow, such as JavaScript, AngularJS

How should I write my resume if I have no experience as a ServiceNow Developer?

Writing a resume with little to no experience as a ServiceNow Developer can be challenging, but there are ways to showcase your skills and stand out to potential employers. Here are some tips to help you craft an effective resume: Emphasize transferable skills: Even if you don't have direct ServiceNow development experience, you likely have transferable skills that are valuable in the field. These can include programming languages, database management, problem-solving, communication, collaboration, and project management. Make sure to highlight these skills throughout your resume. Showcase relevant projects: If you've worked on any projects, either in school or as part of your previous roles, that are related to ServiceNow development, make sure to include them on your resume. This can include customizations, integrations, or automation. Explain your role in these projects and the impact your contributions had on the final outcome. Highlight education and certifications: If you have a degree in a relevant field, such as computer science or information technology, be sure to mention it. Additionally, include any ServiceNow certifications or courses you've completed, such as the Certified System Administrator or Certified Application Developer. Demonstrate your passion for ServiceNow: Include a summary or objective statement that highlights your enthusiasm for ServiceNow development and your desire to learn and grow in the field. You can also mention any personal projects or contributions to the ServiceNow community, such as participating in forums or attending user groups. Overall, focus on showcasing your skills, relevant projects, and passion for ServiceNow development to make your resume stand out to potential employers. With dedication and persistence, you can land your first ServiceNow development role and start building your career in the field.

Compare Your ServiceNow Developer Resume to a Job Description:

See how your ServiceNow Developer resume compares to the job description of the role you're applying for.

Our new Resume to Job Description Comparison tool will analyze and score your resume based on how well it aligns with the position. Here's how you can use the comparison tool to improve your ServiceNow Developer resume, and increase your chances of landing the interview:

  • Identify opportunities to further tailor your resume to the ServiceNow Developer job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

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