ServiceNow Senior Application Developer

CACI International

5d•$90,300 - $189,600

About The Position

CACI is seeking a ServiceNow Senior Application Developer to support the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The program delivers consistent, secure, high-quality enterprise IT services across mission environments. This hands-on role designs, develops, integrates, tests, deploys, and supports enterprise applications on the ServiceNow platform for the Configuration Management Database (CMDB). The developer will build solutions beyond standard out-of-box configuration, including scoped applications, App Engine applications, custom application development, Service Portal experiences, integrations, workflow automation, and advanced ServiceNow scripting. The role translates business and technical requirements into scalable, maintainable solutions and collaborates with solution owners, architects, business analysts, Government stakeholders, and developers to implement applications and platform capabilities supporting the EITaaS environment. The position is full-time, regular, requires a DoD Secret clearance, and may require up to 10% travel within the Continental United States.

Requirements

DoD Secret clearance.
12 or more years of relevant experience; a bachelor's degree in a relevant field may substitute for five years of relevant experience.
Experience with ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities.
Certified ServiceNow System Administrator (CSA).
Advanced experience with ServiceNow implementation and development, including ITSM, ITOM, and SPM.
Proficiency in ServiceNow scripting, including Business Rules, Script Includes, and UI Actions; APIs such as REST/SOAP; and web technologies such as HTML, CSS, and AJAX.
Experience with relational databases such as MySQL or Oracle and with Agile methodology.
Effective written and verbal communication skills at all levels.
Strong communication, analytical, and leadership skills.
Self-motivated team player able to manage multiple priorities in a fast-paced environment.

Nice To Haves

Axonius Platform experience.
Asset Management experience.
Certified ServiceNow Developer.
Certified Implementation Specialist.
ServiceNow Certified Application Developer (CAD) certification.
JavaScript/AngularJS development experience.
System integration experience using web services and web-based technologies such as XML, HTML, AJAX, CSS, HTTP, and REST/SOAP.
Agile certification.
Ability to act independently to expose and resolve problems.
Experience working in the Department of Defense.

Responsibilities

Design, develop, configure, test, deploy, and maintain ServiceNow platform applications.
Develop custom scoped applications using ServiceNow App Engine, App Engine Studio, and ServiceNow Studio.
Design application data models, custom tables, relationships, business logic, security models, and user experiences.
Develop and maintain Service Portal applications, pages, and widgets, including client-side and server-side functionality.
Develop advanced ServiceNow solutions using Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, Glide APIs, and other platform scripting capabilities.
Design and implement application security using roles, ACLs, application scopes, and ServiceNow security best practices.
Develop workflows and automation using Flow Designer, IntegrationHub, subflows, actions, and scripted automation where appropriate.
Develop and maintain REST, SOAP, Scripted REST, and other integrations between ServiceNow and external enterprise systems.
Create reusable application components and development patterns that support maintainability and enterprise-scale implementation.
Troubleshoot complex application, scripting, integration, performance, and platform issues.
Participate in application architecture and technical design sessions.
Translate functional and technical requirements into detailed technical designs and working ServiceNow solutions.
Perform code reviews and ensure development conforms to ServiceNow coding standards and established development practices.
Support application testing, defect resolution, release management, and production deployment activities.
Work with business analysts and stakeholders to refine requirements and identify appropriate ServiceNow solutions.
Provide technical demonstrations and communicate application functionality to technical and nontechnical stakeholders.
Support existing ServiceNow ITSM, ITOM, CMDB, and other enterprise capabilities when required.
Participate in Agile ceremonies, including backlog refinement, sprint planning, technical solutioning, testing, demonstrations, and retrospectives.
Develop and maintain technical documentation for applications, integrations, configurations, and custom development.