ServiceNow Application Developer (Contingent)

Aretum•McLean, VA

6d•$140,000 - $160,000•Remote

About The Position

The Application Developer designs, develops, tests, integrates, and maintains ServiceNow and Nuvolo-based solutions. The role develops software enhancements, resolves defects, supports platform upgrades, and ensures accessibility and operational requirements are met throughout the contract lifecycle. This contingent position depends on Aretum’s successful award of the associated contract and completion of required background investigation or security clearance verification. Because Aretum performs federal consulting work, employees may handle Controlled Unclassified Information (CUI) and must follow applicable safeguarding and compliance requirements. The position is remote, with occasional travel based on project needs, client meetings, team collaboration events, or training. Travel is expected to be less than 10% and communicated in advance whenever possible. Applicants must be U.S. citizens or authorized to work in the United States on a full-time basis. The role requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on agency requirements; sponsorship is unavailable.

Requirements

At least five years of experience performing software development tasks on ServiceNow platforms.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline, or equivalent experience.
Experience with ServiceNow scripting, workflows, forms, integrations, and platform customization.
Experience with Agile software development practices.
Experience creating technical documentation and executing software testing activities.
Knowledge of accessibility standards, including WCAG and Section 508.
Ability to obtain and maintain a Public Trust or Suitability Determination, as required.
U.S. citizenship or current authorization to work in the United States on a full-time basis.

Nice To Haves

ServiceNow Certified Application Developer (CAD).
Experience with Nuvolo implementations and support.
Federal Government project experience.
Experience with Service Portal development and dashboard reporting.
Experience with API integrations and automated workflow development.
Familiarity with DevOps, CI/CD practices, and release management processes.
SAFe Fundamentals Certification or Certified Scrum Master (CSM) certification.

Responsibilities

Design, develop, configure, and implement ServiceNow and Nuvolo solutions.
Analyze functional requirements and produce technical solution designs.
Develop workflows, business rules, forms, integrations, reports, dashboards, and notifications.
Build and enhance functionality for order fulfillment, inventory management, accessibility enhancements, KPI reporting, and customer support.
Develop, execute, and document unit, integration, and system tests.
Create technical documentation, including design specifications, deployment documentation, and test scripts.
Troubleshoot and resolve software defects and production issues.
Support operations and maintenance activities, enhancement sprints, and platform upgrades.
Participate in demonstrations, sprint reviews, and user acceptance testing activities.
Ensure development complies with WCAG 2.2 and Section 508 requirements.
Support release management and deployment activities across environments.