ServiceNow Developer

Leidit•Tysons, VA

4d•Remote

About The Position

LEIDIT is seeking a ServiceNow Developer for a long-term, full-time engagement supporting a U.S. federal civilian agency. The position is fully remote for candidates residing anywhere in the United States who can work Eastern Time hours, 8:00 AM–5:00 PM EST. The developer will design, build, and optimize ServiceNow solutions, including Security Incident Response (SIR) capabilities, and work directly with stakeholders to turn business needs into technical solutions. The position is available immediately for a qualified candidate able to obtain the required Public Trust clearance. LEIDIT is a ServiceNow Elite Consulting Partner and SBA 8(a)-certified firm that develops ServiceNow solutions for federal agencies and enterprise organizations. The company describes itself as remote-first and family-first, and offers employees individual growth plans, mentorship from certified architects, ongoing certification support, and a wellness program. The role requires a ServiceNow Certified System Administrator certification and the ability to obtain and maintain a Public Trust background investigation. The salary range is $120,000–$135,000, commensurate with experience.

Requirements

At least 4 years of overall IT experience, including at least 2 years as a ServiceNow Developer and/or Implementation Specialist.
Strong written and verbal communication skills, including the ability to influence and consult on technical decisions by presenting options, pros, cons, and risks.
Extensive knowledge of JavaScript and familiarity with HTML, CSS, Angular JS, XML, and structural programming concepts.
Hands-on ServiceNow platform experience, including Service Portal, widgets and pages, REST APIs, GlideRecord, GlideSystem, GlideForm, GlideUser, and GlideAjax.
Experience building custom applications and working knowledge of UI Builder, Flow Designer, and Workspaces.
Experience with update sets, source control, and instance migration best practices.
Advanced problem-solving ability and a consultative, client-facing mindset.
ServiceNow Certified System Administrator certification.
Ability to obtain and maintain a Public Trust background investigation.

Nice To Haves

Experience configuring SIR playbooks, workflows, and security incident state models.
Familiarity with Security Operations integrations, including Threat Intelligence and Vulnerability Response modules.
Experience integrating third-party tools such as SIEM, EDR, and threat intelligence feeds through APIs, MID Server, or IntegrationHub.
Background in security operations, incident response, or SOC workflows.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist – SIR certification.

Responsibilities

Partner with project teams to understand client business transformation objectives and translate them into technical requirements.
Advise stakeholders on ServiceNow capabilities and offer solutions and recommendations during meetings.
Design, develop, and implement ServiceNow solutions, including configuration, flow design, reporting, data imports, custom scripting, Portal development, and third-party integrations.
Build and maintain business rules, UI policies, ACLs, and workflows or flows.
Troubleshoot issues for end users and stakeholders and identify problem areas in the current framework.
Collaborate with the project manager on timelines, requirements, and specifications.
Follow CMS development standards, including automated testing, quality assurance, and Agile practices.
Participate in Agile ceremonies, including sprint planning, daily scrums, retrospectives, and release planning.
Develop processes that improve user access and platform navigation.