Senior ServiceNow Developer
About The Position
The Senior ServiceNow Developer will be responsible for providing tool and process solution recommendations, performing operational administrative tasks, and configuring and developing on the VAs instance of ServiceNow. This role involves participating in Continual Service Improvement activities, collaborating with teammates for platform consistency, and supporting the planning, development, and rollout of new applications. The developer will also participate in Agile and SAFe® ceremonies, assist with report configuration, and directly support the implementation of ServiceNow in the FedRAMP Cloud environment. A key aspect of this role is partnering with leadership to maintain and drive an aggressive and sustainable ServiceNow implementation, evaluating and defining the ServiceNow roadmap, and preparing and executing ServiceNow Automated Test Framework (ATF) test cases. Additionally, the developer will configure and maintain data integrations, and perform system and integration testing, monitoring application health, usage, and compliance.
Requirements
- Experience developing test scripts and plans
- Candidate must be able to handle a fast paced environment and multitask
- Experience working on an agile team
- LDAP/Active Directory knowledge
- Minimum of 7 years hands-on experience developing, maintaining, and administering one or more ServiceNow instances is required
- Bachelor s degree in a Technical or Business field
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
- Experience in a Managed Services environment
- Working knowledge of configuration management and ITIL
- Experience designing ServiceNow architecture, data designs, or overall solution architecture implementer on a mature installation
- Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow
- Demonstrated experience assisting with ServiceNow configuration and deployment
- Effectively collaborate with other engineers remotely
- Self-motivated and able to work autonomously
Nice To Haves
- Familiarity with LAN rev or a comparable lifecycle management platform is a plus
Responsibilities
- Provides tool or process solutioning recommendations to customer, as needed
- Performs operational administrative tasks, as needed
- Configures and develops on the VAs instance of ServiceNow including routine changes or configuration adjustments as directed by the customer
- Participates in Continual Service Improvement activities, as required by customer demands
- Participates in the configuration of new applications or suites during planning, development, and rollout phases
- Collaborates with other teammates in support of platform consistency and upgradability
- Plans and manages meetings to solicit feedback from stakeholders, as needed
- Participates in Agile and SAFe® ceremonies and produces deliverables associated with the goals to deliver value
- Assists with report configuration and maintenance, as needed
- Directly support the implementation of ServiceNow in the FedRAMP Cloud environment
- Partner with leadership to maintain and drive towards an aggressive and sustainable ServiceNow implementation
- Evaluate and work with the customer to define next phases of the ServiceNow roadmap
- Prepare and execute ServiceNow Automated Test Framework (ATF) test cases and test scripts
- Configure and maintain data integrations between ServiceNow and other systems
- Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application
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What This Job Offers
Job Type
Full-time
Career Level
Senior
