Senior National Account Manager

Jazwares Careers • Bentonville, AR

2d • Hybrid

About The Position

The Senior National Account Manager leads a portfolio of national retail accounts and drives profitable growth in line with company objectives. Reporting to senior leadership, this role is the primary contact for assigned accounts, with end-to-end ownership of forecasting, execution, negotiations, and performance. The position works closely with operations, logistics, business intelligence, finance, brand, marketing, supply chain, planning, and procurement teams.

The role also provides leadership, direction, and mentorship to team members and leads strategic projects to improve efficiency, processes, and profitability across the wider sales team. Duties may change or additional responsibilities may be assigned.

Requirements

• At least 7 years of sales experience in consumer goods, including demonstrated experience managing relationships with major national retailers.
• At least 3 years of direct leadership experience managing and mentoring team members.
• Proven ability to meet or exceed sales quotas, negotiate complex business plans, and deliver sustainable, profitable growth.
• Direct experience managing buyer and vendor manager relationships at major national retail accounts.
• Strong proficiency in Microsoft Office and advanced understanding of Excel, G-Suite, and customer relationship management software such as Gainsight or Salesforce.
• Exceptional negotiation, influencing, and presentation skills.
• Ability to translate business data into actionable commercial strategies and influence senior decision-makers.

Nice To Haves

• Bachelor's degree in Business, Finance, Economics, or a related industry field.
• Prior experience in the toy, entertainment, or licensed goods industries.

Responsibilities

• Own end-to-end management of named national retail accounts, including sales forecasts, distribution, pricing, promotions, and shelving objectives.
• Work with major retailers to understand their strategies and recommend ranging, assortment, and promotional approaches to maximize placement.
• Lead annual terms negotiations with customer buyers and vendor managers to achieve volume and profit goals while complying with company policies.
• Manage and deliver comprehensive P&L statements for assigned accounts to support sustainable, profitable growth.
• Partner with supply chain, planning, and procurement teams to align volume placement with forecasts, timelines, and inventory requirements.
• Communicate customer needs across the organization and lead cross-functional teams in developing solutions.
• Provide leadership, direction, and mentorship to team members, including growth plans, training, and tools.
• Lead internal strategic projects that drive efficiencies, process improvements, and profitability across the sales team.
• Perform other duties as assigned.

Benefits

• Basic medical insurance fully paid by the company for employees and their children.
• Employee basic life and AD&D insurance.
• 401(k) retirement program with company matching up to 4% of pretax or post-tax deferrals.
• Short- and long-term disability coverage.
• Tuition reimbursement.
• Flexible work schedule: Monday through Thursday on-site, optional work from home on Fridays, and up to 20 fully remote workdays per year.
• Time off for vacation and sick leave.
• Up to 16 hours per year of paid volunteer time for community service projects through Jazwares Cares.
• Eligibility for an annual performance incentive may apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed