Senior National Account Manager

Jazwares, LLC • Bentonville, AR

2d • Hybrid

About The Position

The Senior National Account Manager leads a mixed portfolio of national retail accounts and drives profitable growth in line with company objectives. Reporting to senior leadership, this role is the primary point of contact for assigned accounts and has end-to-end ownership of forecasting, execution, negotiations, and performance. The role works closely with partners across operations, logistics, business intelligence, finance, brand, marketing, supply chain, planning, and procurement.

The position also provides leadership, direction, and mentorship to team members and leads internal strategic projects to improve efficiency, processes, and profitability across the sales team. The job description notes that duties and responsibilities may change or be assigned with or without notice.

Requirements

• At least 7 years of sales experience in consumer goods, including demonstrated experience managing relationships with major national retailers.
• At least 3 years of direct leadership experience managing and mentoring team members.
• A proven record of meeting or exceeding sales quotas, negotiating complex business plans, and delivering sustainable, profitable growth.
• Direct experience managing buyer and vendor manager relationships at major national retail accounts.
• Strong proficiency in Microsoft Office, advanced understanding of Excel and G-Suite, and familiarity with customer relationship management software such as Gainsight or Salesforce.
• Exceptional negotiation, influencing, and presentation skills, with the ability to translate business data into actionable commercial strategies and influence senior decision-makers.

Nice To Haves

• Bachelor's degree in Business, Finance, Economics, or a related industry field.
• Prior experience in the toy, entertainment, or licensed goods industries.

Responsibilities

• Manage named national retail accounts end to end, including sales forecasts, distribution, pricing, promotions, and shelving objectives.
• Work with major retailers to understand their business strategies and recommend ranging, assortment, and promotions to maximize product placement.
• Lead annual terms negotiations with customer buyers and vendor managers to achieve short- and long-term volume and profit goals while following company policies.
• Manage and deliver comprehensive P&L statements for assigned accounts, supporting sustainable and profitable financial growth.
• Partner with supply chain, planning, and procurement teams to align volume placement with forecasts, timescales, and inventory requirements.
• Communicate customer needs across the organization and lead cross-functional teams in delivering solutions.
• Provide leadership, direction, and mentorship to team members, including individual growth plans, training, and tools.
• Lead internal strategic projects to drive efficiencies, process improvements, and profitability across the sales team.
• Perform other duties as assigned.

Benefits

• Basic medical insurance that is 100% company-paid for employees and their children.
• Employee basic life and AD&D insurance.
• 401(k) retirement program with company matching up to 4% of pretax or post-tax deferrals.
• Short- and long-term disability insurance.
• Tuition reimbursement.
• Flexible work schedule: onsite Monday through Thursday, optional work from home on Fridays, and up to 20 fully remote workdays each year.
• Time off for vacation and sick leave.
• Up to 16 hours per year for community service volunteering through Jazwares Cares.
• Eligibility for an annual performance incentive may apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed