Senior National Account Manager, Big Box

Dyson•Chicago, IL

2d•$147,200 - $184,000•Onsite

About The Position

The Senior National Account Manager will lead and grow the Walmart business, executing and driving strategic sales plans that deliver sales, profit, and market share growth across existing and new Dyson products. This role involves developing joint business plans, negotiating contracts and terms, managing funds and resources for optimal ROI, and building strong relationships with retail accounts. The position requires representing Dyson to the trade, understanding customer needs, and collaborating with internal teams (Marketing, Finance, Channel, Logistics) to develop exclusive products, manage distribution, merchandising, pricing, and product placement. The role also entails managing accounts receivable, legal, and customer service processes, and contributing to the National Account Sales Team's success through problem-solving, process improvement, and continuous learning. Additionally, the role may involve developing and managing direct and indirect reports.

Requirements

Bachelor’s Degree preferred; concentration in business or related field preferred
7+ years’ experience in premium brand national account sales and account management, including direct responsibility for the Walmart business
Diverse experience supporting sales, operations, trade marketing, category management, and financial analysis required
Strong proven track record of budget/quota delivery
Experience being an active and high performing member of a team
Demonstrate the ability to penetrate the appropriate customer, customer team, and internal functions to achieve maximum results on sales objectives
Ability to think strategically and develop long-term plans for channels, retailers, and products
Proven ability to positively influence buyers and management level decision makers to achieve customer business volume plan
Well-developed conflict resolution skills
P&L proficiency and ability to optimize return on investment - ability to determine short and longer term sustainable outcomes rooted in analysis.
Ability to provide insights to POS trends within account base
Proven negotiation and closing skills, both at the account and product sales levels
Good customer and cross functional interface capabilities
Excellent presentation and influence skills
Excellent math and analytical skills
Ability to accurately forecast demand
Demonstrated proficiency in Microsoft Word, PowerPoint, and Outlook; advanced proficiency in Excel
Demonstrate competency with internal and syndicated systems, data and content organization to support the needs of sales management
Passion for the technology, and hunger to develop successful customer team
Demonstrated ability to manage complex projects
Low personal ego; high team ego to succeed
Objective, enthusiastic, committed, flexible, diligent, conscientious
Accountable – takes ownership of business, customers, and relationships
Full driver’s license with good driving record
Ability to lift, push, and pull up to 50lbs
Ability to travel up to 50%

Responsibilities

Lead and grow the Walmart business, executing and driving strategic sales plans that deliver sales, profit, and market share growth across existing and new Dyson products.
Develop joint business plans for retail accounts.
Seek consensus and approval from internal stakeholders for proposed plans; negotiate with accounts to company's position, maximizing profit outcomes.
Achieve sales, profit and inventory goals on a monthly, quarterly and yearly basis.
Manage funds and resources for the best return on investment.
Analyze data and implement high quality solutions and actions to solve problems proactively with customer and team.
Develop and manage relationships with for retail accounts.
Represent Dyson to the trade; demonstrate exemplary execution of Dyson principles.
Seek out decision makers and influencers to best manage the business. Create positive working relationships across all levels of their organizations. Problem solve issues to achieve profitable outcomes.
Communicate comprehensive knowledge of customers internally, serving as the voice of the customer.
Establish and execute plans regarding distribution, merchandising, pricing, and product placement including negotiating contracts, trading terms, and various programs.
Make regular visits to customer head offices and, if appropriate, accompany customers to the UK to Dyson head office to cement joint business plans.
Develop and manage relationships and processes with established customer team and internal business partners.
Seek out decision makers and influencers. Create positive working relationships across all levels of the business.
Work with Marketing, Finance, and Channel to develop exclusive products and range.
Work with Logistics to execute bundles locally and reduce retail corporate charges.
Work with Marketing and Product Claims and Performance Manager to substantiate on-air claims.
Accountability for all business processes related to the position, for example accounts receivable, legal, customer service, and all related administrative due diligence.
Serve as an active and high performing member of the team.
Identify problems and find solutions. Think outside of the box.
Challenge self and others in accepting the norm, while working towards best practices.
Suggest process improvement. Work as a team towards solutions by sharing knowledge, expertise, and new ways of working.
Relish the opportunity to pick up new activities that fall broadly in the purpose of the role.
Seek out assessment and growth opportunities. Strive for personal excellence.
Act with urgency to make the most of opportunities and accomplish goals and objectives of business.
Develop expertise in all Dyson products.
Develop and manage direct and indirect reports.

Benefits

401K with up to a 4% match
Company paid Life Insurance and AD&D
Flexible Savings Account (FSA) and Health Savings Account (HSA)
Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
Pre-tax Commuter Benefits (applicable areas only)
Generous Child Care Leave Program
Wellness Program
Employee Assistance Program
Dyson Product Discounts
Multi-Level Healthcare Coverage Options
Vision & Dental Coverage
Company paid Short-Term and Long-Term Disability