National Account Manager (Major Big Box Retailer)

Vaxcel International Co., Ltd.•Carol Stream, IL

2d•$115,000 - $174,000

About The Position

The National Account Manager will lead, maintain, and develop the company’s partnership with a key major retail account. The role focuses on strengthening the customer relationship, driving growth in key categories, defending market share, and ensuring the company’s products perform on the shelf. The position is part of the Sales team, works closely with domestic and overseas Product, Marketing, and Operations teams, manages an On-site Inventory Analyst, and reports directly to the VP of Sales. The role includes regular visits to the customer’s headquarters and stores, and requires travel 10–20% of the time. Flexible work-from-home options are available. The company manufactures decorative residential lighting and describes itself as a family-owned business focused on affordable, on-trend household lighting. It emphasizes customer service, work/life balance, continuous improvement, and an inclusive workplace.

Requirements

At least 5 years of B2B sales experience managing national accounts.
Experience with CPG retail and national accounts.
A track record of leading line reviews and negotiating pricing, programs, and terms.
Ability to analyze POS, sell-through, and category data to develop a growth story.
Strong negotiation, presentation, written communication, and oral communication skills.
Proficiency in Microsoft Office, especially Excel and PowerPoint.
A proactive approach to identifying improvements and leading change.
Accountability and ability to adapt to changing priorities.
Ability and willingness to travel 10–20% of the time.

Nice To Haves

Home improvement retail experience is strongly preferred.
A strong eye for design and appreciation for décor and style trends.

Responsibilities

Own the account relationship as the primary point of contact for daily requests and engagement.
Lead Product Line Reviews (PLRs) from preparation through presentation and follow-up.
Negotiate pricing, programs, and terms that support sales growth and healthy margins.
Build strong relationships with merchants and account teams.
Analyze POS, sell-through, and category data to identify and act on growth opportunities.
Advise the VP of Sales on account and growth strategies.
Work cross-functionally with overseas Product Managers and Operations teams, and domestic Sales, Marketing, and Customer Service teams.
Visit the customer’s headquarters and stores regularly.
Manage, coach, and support the On-site Inventory Analyst.