Lead F&I Manager

Walser Automotive Group•Bloomington, MN

59d•$125,000 - $150,000•Onsite

About The Position

We're hiring experienced finance leaders to join our team as Senior F&I Managers. In this role, you'll play a key part in driving F&I performance, developing sales teams, and ensuring a consistent, compliant customer experience across the dealership. You'll work closely with Sales Managers and Customer Specialists to improve performance, execute F&I strategies, and help develop the next generation of leaders within our stores. At Walser, we're committed to investing in our people. We foster a culture built on family, career growth, diversity, and opportunity. As a Senior F&I Manager, you'll have the opportunity to make a direct impact on dealership performance while coaching and developing the people around you. If you're an experienced F&I or Sales Manager who knows how to balance financial performance, customer experience, and team development, keep reading. We're looking for a leader who can make sound financial decisions in a fast-paced environment, coach others to improve their performance, and hold a team accountable to high standards. You'll be involved in everything from deal structure and credit interviews to F&I performance tracking, compliance, training, and action planning. The right person doesn't just know F&I — they know how to teach it, lead it, and make it better. You'll work side-by-side with managers and Customer Specialists, provide daily and weekly training, support new manager onboarding, and help underperforming team members build the skills they need to succeed. As a Senior F&I Manager, you'll help develop and execute the overall F&I strategy for your dealership. You'll influence performance, coach and develop team members, ensure compliance with company policies, and stay actively involved in deals throughout the F&I process. This is an opportunity to step into a leadership role where your expertise directly impacts both the financial performance of the dealership and the professional growth of the people around you.

Requirements

Experienced F&I or Sales Manager
Ability to balance financial performance, customer experience, and team development
Ability to make sound financial decisions in a fast-paced environment
Ability to coach others to improve performance
Ability to hold a team accountable to high standards
Knowledge of deal structure and credit interviews
Knowledge of F&I performance tracking, compliance, training, and action planning
Ability to teach, lead, and improve F&I processes
Ability to work side-by-side with managers and Customer Specialists
Ability to provide daily and weekly training
Ability to support new manager onboarding
Ability to help underperforming team members build skills

Responsibilities

Develop and execute the overall F&I strategy of dealership
Work with Sales Managers and Customer Specialists to set sales objectives and increase F&I performance
Follow company rules for safeguarding customer information at all times
Verify that every customer is being offered ancillary products per Walser Policy
Train and manage staff in company policies and ensure adherence to all company policies
Daily reporting to include blue sheet audit, F&I performance tracking
CIT support for funding and system issues (i.e. DMS, FUSE)
Offsite/out of state deal structure & compliance
AFIP certification and store F&I compliance adherence
Deal involvement with customers and side by side with managers
During peak business hours: credit interview, deal submission, menu involvement, etc.
During non-peak business hours: side by side deal involvement with mangers at all stages of F&I process
Executing action plans to develop underperforming sales managers
Working with sales managers to create action plans to develop underperforming customer specialists
In-store training
Daily morning CS training
Daily small group CS training
Daily 1:1 CS and manager training
Weekly sales manager training
New sales manager onboarding for F&I related topics
Sales manager F&I test outs
CS advanced F&I test outs
Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
Ensure Walser service processes and scripts are followed by employees