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F&I Manager Resume Example

by
Trish Seidel
Reviewed by
Dave Fano
Last Updated
July 25, 2025
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F&I Manager Resume Example:

Franklin Pitts
[email protected]
•
(710) 398-0541
•
linkedin.com/in/franklin-pitts
•
@franklin.pitts
•
F&I Manager
Seasoned F&I Manager with 10+ years of experience optimizing dealership profitability and customer satisfaction. Expertise in digital F&I solutions, compliance management, and data-driven sales strategies. Consistently exceeded revenue targets, increasing per-vehicle F&I profit by 22% year-over-year. Skilled in leading high-performance teams and adapting to evolving market trends.
WORK EXPERIENCE
F&I Manager
04/2022 – Present
Willow & White
  • Spearheaded the implementation of AI-driven credit analysis software, resulting in a 40% reduction in loan processing time and a 25% increase in approval rates for subprime customers.
  • Developed and launched a comprehensive digital F&I platform, enabling seamless remote transactions and increasing overall F&I product penetration by 35% across 12 dealership locations.
  • Led a cross-functional team in creating personalized, data-driven F&I product recommendations, boosting per-vehicle revenue by $450 and achieving a 98% customer satisfaction rating.
Finance Manager
03/2020 – 03/2022
Delta Pine Interiors
  • Orchestrated the integration of blockchain technology for secure contract management, reducing document errors by 95% and streamlining the audit process, saving 200+ hours annually.
  • Implemented an advanced training program utilizing VR simulations, improving team performance metrics by 30% and reducing onboarding time for new F&I specialists by 50%.
  • Pioneered the adoption of predictive analytics for inventory financing, optimizing cash flow and reducing floor plan expenses by $1.2M annually across a 500-vehicle inventory.
Finance Assistant
01/2018 – 02/2020
Polydot & Co.
  • Redesigned the F&I product presentation process, incorporating interactive tablet-based tools, resulting in a 28% increase in extended warranty sales and a 15% boost in GAP insurance penetration.
  • Collaborated with legal and compliance teams to develop an AI-powered compliance monitoring system, reducing regulatory risks and achieving 100% audit pass rate for two consecutive years.
  • Initiated and managed a customer financial literacy program, enhancing brand reputation and contributing to a 20% increase in repeat business and referrals.
SKILLS & COMPETENCIES
  • Automotive Finance Structuring
  • Regulatory Compliance Management
  • Credit Risk Assessment
  • F&I Product Portfolio Optimization
  • Customer Financial Counseling
  • Profit Margin Analysis
  • Market Penetration Strategy
  • DealerTrack DMS
  • RouteOne Credit Application Network
  • Reynolds and Reynolds POWER System
  • Dealersocket CRM
  • CDK Global Fortellis Platform
  • AI-Driven Credit Decisioning
COURSES / CERTIFICATIONS
Certified Finance & Insurance Professional (CFIP)
02/2025
Association of Finance & Insurance Professionals (AFIP)
Automotive Finance and Insurance Management (AFIM)
02/2024
Northwood University
Certified Lease & Finance Professional (CLFP)
02/2023
National Vehicle Leasing Association (NVLA)
Education
Bachelor of Business Administration
2016 - 2020
Northwood University
Midland, Michigan
Finance
Automotive Management
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What makes this F&I Manager resume great

This F&I Manager resume highlights profit growth alongside strict compliance. It showcases effective use of AI and blockchain to reduce errors and speed approvals. Adapting to digital sales and remote deals is addressed with clear metrics. Results stand out. Concise bullet points make achievements easy to understand and demonstrate real impact.

F&I Manager Resume Template

Contact Information
[Full Name]
[email protected] • (XXX) XXX-XXXX • linkedin.com/in/your-name • City, State
Resume Summary
F&I Manager with [X] years of experience maximizing dealership profitability through strategic finance and insurance product sales. Expert in [F&I software] and [compliance regulations], consistently achieving [percentage] above industry average in product penetration rates. Increased per-vehicle revenue by [$X] and customer satisfaction scores by [percentage] at [Previous Dealership]. Seeking to leverage comprehensive F&I expertise to optimize profitability, ensure regulatory compliance, and enhance customer experience at [Target Dealership].
Work Experience
Most Recent Position
Job Title • Start Date • End Date
Company Name
  • Spearheaded implementation of [new F&I software/process], resulting in a [X%] increase in per-vehicle revenue and a [Y%] improvement in customer satisfaction scores
  • Developed and executed [specific training program] for sales team on F&I products, leading to a [Z%] increase in product penetration rates and [$X] additional annual revenue
Previous Position
Job Title • Start Date • End Date
Company Name
  • Streamlined F&I process, reducing average transaction time from [X minutes] to [Y minutes], improving customer experience and increasing dealership throughput by [Z%]
  • Implemented [specific compliance program], ensuring 100% adherence to regulatory requirements and reducing audit findings by [X%] year-over-year
Resume Skills
  • Financial Product Knowledge & Sales
  • [F&I Software, e.g., Dealertrack, RouteOne]
  • Compliance & Regulatory Understanding
  • [Automotive Lender Relationships]
  • Customer Needs Assessment & Consultation
  • Contract Preparation & Documentation
  • [Vehicle Protection Products, e.g., Extended Warranties, GAP Insurance]
  • Negotiation & Closing Techniques
  • Credit Analysis & Financing Options
  • [State-Specific F&I Regulations]
  • Inventory Management & Pricing Strategies
  • [F&I Certification, e.g., AFIP, NFDA]
    • Certifications
    Official Certification Name
    Certification Provider • Start Date • End Date
    Official Certification Name
    Certification Provider • Start Date • End Date
    Education
    Official Degree Name
    University Name
    City, State • Start Date • End Date
    • Major: [Major Name]
    • Minor: [Minor Name]

    So, is your F&I Manager resume strong enough? 🧐

    Your F&I Manager resume should showcase financial expertise as clearly as you explain loan terms to customers. Get a free score. This audit identifies gaps in core competencies, measurable results, and dealership-specific skills that matter.

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    Resume writing tips for F&I Managers

    Crafting an effective F&I Manager resume requires more than listing duties—it demands strategic presentation to stand out. Common misconceptions about titles, summaries, accomplishments, and skills can dilute your impact. Correcting these areas ensures your resume clearly communicates your unique value to hiring managers.
    • Misconception: Using vague or generic job titles. Correct it by matching the exact F&I Manager title from job postings. Resume impact: This alignment increases keyword relevance and helps your resume pass automated scans.
    • Misconception: Writing a broad, unfocused summary. Correct it by highlighting quantifiable results and key qualifications upfront. Resume impact: A targeted summary immediately demonstrates your value and hooks the reader.
    • Misconception: Listing tasks instead of achievements. Correct it by emphasizing specific improvements or results driven by your work. Resume impact: Outcome-focused bullets prove your effectiveness and differentiate you from other candidates.
    • Misconception: Overusing generic finance jargon. Correct it by showcasing dealership-specific experience and compliance knowledge. Resume impact: Clear, relevant skills convey your practical expertise and readiness for the role.

    Common Responsibilities Listed on F&I Manager Resumes:

    • Develop and implement innovative financing strategies to maximize dealership profitability.
    • Utilize AI-driven tools to streamline loan approval processes and enhance customer experience.
    • Collaborate with sales teams to ensure seamless integration of finance and sales operations.
    • Analyze financial data to identify trends and optimize financing options for clients.
    • Lead training sessions on new financial products and compliance regulations for staff.

    F&I Manager resume headline examples:

    Resume space is precious, and your title field isn't optional. It's your first chance to match what hiring managers are scanning for. The majority of F&I Manager job postings use a specific version of the title. Try this formula: [Specialty] + [Title] + [Impact]. Example: "Enterprise F&I Manager Managing $2M+ Portfolio"

    Strong Headlines

    Award-Winning F&I Manager: $5M+ Annual Revenue, 98% Customer Satisfaction

    Weak Headlines

    Experienced F&I Manager with Strong Communication Skills

    Strong Headlines

    Certified F&I Professional: Specializing in Digital Finance Solutions

    Weak Headlines

    Dedicated Professional Seeking F&I Manager Position

    Strong Headlines

    Strategic F&I Leader: Maximizing Profitability and Compliance in Automotive Retail

    Weak Headlines

    F&I Manager with Knowledge of Automotive Finance Products
    🌟 Expert Tip
    "The most common mistake I see in finance applications is leaving out specific metrics that connect your accomplishments directly to the job description." - Jennifer Orgera, Brokerage Operations Analyst

    Resume Summaries for F&I Managers

    As a f&i manager, you're constantly communicating value and results to stakeholders. Your resume summary should mirror this skill by immediately showcasing your most compelling qualifications. Think of it as your elevator pitch on paper: a strategic positioning tool that captures attention within seconds and compels hiring managers to keep reading. Most job descriptions require that a F&I Manager has a certain amount of experience. That means this isn't a detail to bury. You need to make it stand out in your summary. Lead with your years of experience, quantify your achievements with specific metrics, and highlight relevant certifications.

    Strong Summaries

    • Results-driven F&I Manager with 8+ years of experience, consistently exceeding revenue targets by 25% annually. Expertise in digital F&I platforms and AI-driven risk assessment tools. Skilled in developing innovative financing solutions and maintaining 98% customer satisfaction rates while ensuring regulatory compliance.

    Weak Summaries

    • Experienced F&I Manager with a strong background in automotive finance. Knowledgeable about various financing options and insurance products. Good at working with customers and meeting sales targets. Familiar with industry regulations and compliance requirements.

    Strong Summaries

    • Dynamic F&I Manager with a track record of increasing per-vehicle revenue by 40% through strategic product bundling and personalized customer approach. Proficient in blockchain-based contracting systems and predictive analytics for credit risk evaluation. Recognized for implementing eco-friendly financing options, boosting green vehicle sales by 30%.

    Weak Summaries

    • Dedicated F&I Manager seeking new opportunities to apply my skills in a challenging environment. Proficient in explaining financial products to customers and processing paperwork efficiently. Team player with excellent communication skills and a positive attitude.

    Strong Summaries

    • Accomplished F&I Manager specializing in electric vehicle financing, with expertise in emerging EV tax incentives and green lending programs. Increased F&I product penetration rates from 45% to 72% within 18 months. Skilled in using VR technology for immersive product presentations and automated underwriting systems.

    Weak Summaries

    • Results-oriented F&I Manager with several years of experience in the automotive industry. Skilled in customer service and sales techniques. Familiar with common F&I software and able to adapt to new technologies. Committed to maintaining high ethical standards in all transactions.

    Resume Bullet Examples for F&I Managers

    Strong Bullets

    • Increased F&I product penetration by 35% through implementation of a targeted sales strategy, resulting in $1.2M additional annual revenue

    Weak Bullets

    • Managed F&I department operations and supervised staff

    Strong Bullets

    • Streamlined loan approval process, reducing average processing time from 3 hours to 45 minutes and improving customer satisfaction scores by 28%

    Weak Bullets

    • Assisted customers with financing options and insurance products

    Strong Bullets

    • Led cross-functional team in developing and launching an innovative digital F&I platform, increasing online sales by 42% within the first quarter

    Weak Bullets

    • Maintained compliance with state and federal regulations in all transactions

    Bullet Point Assistant

    Use the dropdowns to create the start of an effective bullet that you can edit after.

    The Result

    Select options above to build your bullet phrase...
    🌟 Expert tip
    "What gets candidates hired fastest? A proven track record of results. We’re not looking for vague accomplishments. We want clear, measurable metrics that show exactly what you achieved." - Jennifer Orgera, Brokerage Operations Analyst

    Essential skills for F&I Managers

    You're scrolling through dozens of F&I Manager resumes that all blur together with generic finance buzzwords. Most candidates can't clearly demonstrate their actual dealership experience or compliance knowledge. Hiring managers need someone who can immediately handle customer financing, insurance products, and regulatory requirements without extensive training. Your resume must specifically showcase your F&I systems expertise, sales performance metrics, and customer service skills to stand out.

    Hard Skills

    • Financial Analysis
    • Automotive Lending Software
    • Compliance Management
    • Credit Underwriting
    • Insurance Product Knowledge
    • DMS Proficiency
    • Digital Menu Selling
    • Regulatory Compliance
    • Data Analytics
    • CRM Systems

    Soft Skills

    • Negotiation
    • Customer Service
    • Ethical Decision-Making
    • Adaptability
    • Persuasive Communication
    • Time Management
    • Problem-Solving
    • Emotional Intelligence
    • Team Leadership
    • Attention to Detail

    Resume Action Verbs for F&I Managers:

  • Negotiated
  • Analyzed
  • Implemented
  • Evaluated
  • Advised
  • Maximized
  • Developed
  • Strategized
  • Optimized
  • Collaborated
  • Resolved
  • Forecasted
  • Facilitated
  • Implemented
  • Generated
  • Streamlined
  • Monitored
  • Enhanced

    • Tailor Your F&I Manager Resume to a Job Description:

    Showcase Financial Product Knowledge

    Carefully review the job description for specific financial products and services mentioned. Highlight your experience with these exact products in your resume summary and work experience, using industry-standard terminology. Emphasize your proficiency in explaining complex financial concepts to customers and your success rates in selling various F&I products.

    Emphasize Compliance and Regulatory Expertise

    Identify the compliance requirements and regulations mentioned in the job posting. Tailor your work experience to highlight your knowledge of relevant laws, such as truth in lending and fair credit reporting. Quantify your track record in maintaining compliance and avoiding regulatory issues, emphasizing any specific certifications or training you've completed.

    Demonstrate Sales Performance and Customer Satisfaction

    Analyze the dealership's sales goals and customer service priorities from the job description. Adjust your experience to showcase relevant sales achievements, focusing on metrics like per-vehicle revenue (PVR), product penetration rates, and customer satisfaction scores. Highlight specific strategies you've implemented to improve F&I performance and enhance the customer experience during the financing process.

    ChatGPT Resume Prompts for F&I Managers

    The F&I Manager role now spans compliance, customer experience, and data-driven sales, making it tough to choose what to showcase on a resume. Knowing how to use chatgpt for resume tools like Teal helps filter your real-world work into clear, targeted highlights. Focus on what matters most. Let’s get started with prompts.

    F&I Manager Prompts for Resume Summaries

    1. Create a concise summary for me highlighting my expertise in managing finance and insurance products while ensuring compliance and enhancing customer satisfaction.
    2. Write a resume summary that emphasizes my ability to increase F&I product penetration rates and streamline contract processes using data-driven strategies.
    3. Generate a professional summary showcasing my skills in team leadership, regulatory knowledge, and driving revenue growth in automotive finance and insurance.

    F&I Manager Prompts for Resume Bullets

    1. Write achievement-focused bullet points that quantify how I improved F&I product sales by X% while maintaining 100% compliance with state and federal regulations.
    2. Create measurable bullet points describing how I reduced contract processing time by X hours per week through implementing new software tools.
    3. Generate results-oriented bullets highlighting how I trained and coached a team of X F&I staff to exceed monthly sales targets by X% consistently.

    F&I Manager Prompts for Resume Skills

    1. List key skills for my resume that reflect expertise in F&I product knowledge, compliance management, and customer relationship building.
    2. Suggest a skills section for my resume that includes proficiency with finance software tools, data analysis, and regulatory adherence.
    3. Provide a structured skills list emphasizing negotiation, sales strategy, risk assessment, and team leadership relevant to an F&I Manager role.

    Resume FAQs for F&I Managers:

    How long should I make my F&I Manager resume?

    For an F&I Manager resume, aim for one to two pages. This length allows you to showcase your sales performance, financial expertise, and industry knowledge without overwhelming recruiters. Use the space efficiently by highlighting key achievements, such as revenue generated or customer satisfaction rates. Focus on recent, relevant experience and quantify your accomplishments to make a strong impact within the limited space.

    What is the best way to format my F&I Manager resume?

    A hybrid format works best for F&I Manager resumes, combining chronological work history with a skills summary. This format effectively showcases your sales and financial acumen while demonstrating career progression. Include sections for professional summary, core competencies, work experience, and education/certifications. Use bullet points for easy readability and bold key metrics to draw attention to your achievements in sales targets and compliance adherence.

    What certifications should I include on my F&I Manager resume?

    Key certifications for F&I Managers include the Association of Finance & Insurance Professionals (AFIP) Certification and the Automotive Finance & Insurance Professional (AFIP) designation. These certifications demonstrate your expertise in automotive financial products and regulatory compliance. Also consider including any manufacturer-specific certifications. List certifications in a dedicated section, including the certifying body and year obtained, to quickly showcase your industry-specific qualifications.

    What are the most common mistakes to avoid on a F&I Manager resume?

    Common mistakes on F&I Manager resumes include focusing too much on job duties rather than achievements, neglecting to highlight compliance knowledge, and failing to quantify sales performance. Avoid these by emphasizing specific results, such as increased F&I product penetration rates or compliance audit scores. Additionally, ensure your resume is tailored to each application, highlighting relevant skills and experiences that match the job description. Proofread carefully to maintain a professional image.

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