Sr. Coordinator, Accounts Receivable

TMRW Sports • Orlando, FL

17d

About The Position

The Finance & Accounting team is seeking a highly motivated, detail-oriented Senior Coordinator, Accounts Receivable to serve as the operational owner of the contract-to-cash lifecycle across multiple business entities and revenue streams. Reporting to the Senior Manager, Accounting Operations, this role handles customer onboarding, contract and billing administration, invoice creation and delivery, collections, cash application support, compliance activities, aging management, and revenue-related reporting.

The role partners closely with Partnerships, Studio Operations, Legal, and external customers to ensure revenue is billed accurately, collected timely, and protected throughout the customer lifecycle. It translates executed agreements into operational billing and collection plans, manages customer account administration, identifies revenue risks, and drives process improvements that improve accuracy, scalability, and cash flow. The ideal candidate combines strong accounts receivable expertise with excellent communication skills, sound business judgment, operational discipline, and a proactive approach to problem solving.

Requirements

• At least 4 years of Accounts Receivable, Billing Operations, Revenue Operations, Collections, or related accounting experience.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant experience.
• Ability to independently manage customer billing programs, collections activities, and cross-functional revenue processes with limited supervision.
• Strong understanding of contract-to-cash processes, customer invoicing, collections, aging management, cash application, and account reconciliations.
• Experience reviewing contracts and translating billing terms into operational billing and collection plans.
• Experience managing customer relationships and conducting professional collection activities.
• Experience working within an ERP system.
• Advanced Microsoft Excel skills.
• Familiarity with compliance, audit support, or documentation control processes.
• Strong communication, organization, critical thinking, follow-through, and problem-solving skills.

Nice To Haves

• Experience with Workday Financial Management.
• Experience supporting sponsorship, partnership, media, sports, entertainment, licensing, consulting, or event-based revenue streams.
• Experience with customer portals, sales tax compliance, audit support, and multi-entity operations.
• Experience creating SOPs, reporting packages, and scalable operational processes.

Responsibilities

• Own the end-to-end contract-to-cash process across multiple business entities, customer groups, and revenue streams.
• Translate partnership agreements, sponsorship contracts, event agreements, licensing arrangements, and other commercial contracts into invoice schedules, collection strategies, and Workday records.
• Manage customer onboarding, Workday setup, customer portal administration, invoice delivery, billing milestone tracking, and ongoing account maintenance.
• Partner with Studio Operations, Partnerships, Legal, and other stakeholders to obtain contracts, BEOs, supporting documentation, and billing approvals; identify and escalate risks to collections, cash flow, or revenue recognition.
• Manage the Accounts Receivable mailbox and respond to customer billing inquiries, remittance support needs, account disputes, collection correspondence, and payment follow-up.
• Manage customer collections, aging, dispute resolution, account reconciliations, and cash application support.
• Prepare reports on receivable balances, collection activity, cash receipts, and collection forecasts for leadership.
• Support month-end close procedures related to revenue and accounts receivable, including account analysis, reconciliations, aging review, and resolution of outstanding items.
• Support sales tax compliance, customer documentation requirements, and external audit requests; maintain supporting documentation in an audit-ready state.
• Ensure compliance with company policies, internal controls, and accounting procedures.
• Develop and maintain AR standard operating procedures and implement scalable process improvements.

Benefits

• Equity ownership opportunities to allow employees to share in the company’s growth.
• Unlimited discretionary time off.
• 15 paid holidays per year, including the week of Independence Day.
• Comprehensive health insurance options, including a 100% contribution for employee coverage.
• Additional employee and family insurance coverage options with company contribution, including dental and vision.
• FSA, HSA, and DCHSA opportunities, including contribution matches.
• Retirement options including traditional 401(k) and Roth IRA plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior