Accounts Receivable Coordinator

Auberge Collection•Kawaihae, HI

About The Position

The Accounts Receivable Coordinator supports accounts receivable operations at Mauna Lani, including processing daily transactions and invoices, ensuring wholesale partner billing accuracy, addressing rate variances, responding to account inquiries, and supporting month-end close, records retention, and audit requests. The role also assists with special events and other assigned projects. The position pays a base salary of $29.36 per hour and follows a full-time, Monday-through-Friday schedule during regular business hours, with occasional overtime or work outside regular business hours.

Requirements

  • A business undergraduate degree or three years of related work experience.
  • Basic knowledge and understanding of accounting principles.
  • Basic knowledge and understanding of the Uniform System of Accounts for the Lodging Industry (USALI).
  • Familiarity with PMS Opera and POS InfoGenesis.
  • Familiarity with Google Suite.
  • Familiarity with Microsoft Office applications.
  • General reading, math, memory, speaking, writing, and organization skills.
  • Ability to perform routine job functions independently and with minimal supervision, including working under tight deadlines without compromising quality.
  • Ability to present a professional image to external and internal customers.
  • Effective oral and written communication skills.
  • Ability to maintain confidentiality regarding sensitive information.
  • Ability to comply with house rules and company and departmental guidelines for attendance, safety, and appearance.
  • Ability to work full-time Monday through Friday during regular business hours and occasionally work overtime or outside regular business hours.
  • Ability to perform computer data entry using a keyboard and mouse, sometimes at high volume and for extended periods.
  • Ability to sit for extended periods while performing essential job functions.
  • Ability to bend, lift, stoop, and push or pull while performing essential job functions.
  • Ability to lift or carry up to 25 pounds.
  • Ability to travel to locations on company property and, when necessary, outside company property.

Responsibilities

  • Upload daily front office transactions into the accounts receivable module in OPERA.
  • Review, input, edit, and post invoices in the accounts receivable module.
  • Ensure accurate billing for wholesale partners according to wholesale agreements.
  • Communicate with Sales Leisure, Reservations, and Front Office regarding rate variances.
  • Prepare rate variance adjustments and obtain approval from the Credit Manager.
  • Process billing on wholesaler extranets as outlined in their contracts.
  • Respond to accounts receivable queries from guests and other departments.
  • Print and electronically file accounts receivable aging reports and detailed invoices for month-end closing.
  • Assist with archiving accounts receivable files according to the file retention schedule.
  • Compile records requested by external and internal auditors.
  • Assist with special event-related duties.
  • Attend meetings and participate in activities outside regular working hours when needed.
  • Perform other tasks and projects as assigned.
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