Accounts Receivable Coordinator

The Salvation Army Central Territory • Chicago, IL

13d

About The Position

The Accounts Receivable Coordinator manages and coordinates the accounts receivable function for The Salvation Army North and Central Illinois Division. The role ensures timely and accurate invoicing, collection, recording, and reconciliation of revenue transactions, and works with program, development, and finance staff to maintain accurate receivable balances, comply with grant and contract terms, and support financial reporting across entities and funds.

Responsibilities include preparing and issuing invoices for grants, contracts, and program services; recording and applying payments; maintaining and reconciling the accounts receivable subledger; monitoring overdue balances; depositing cash and checks; coding revenue; processing authorized credit card transactions; and initiating documented ACH transfers. The coordinator also supports revenue recognition, month- and year-end close, reporting, accounting-system records, audit documentation, and the improvement of accounts-receivable processes and controls.

The position serves as a point of contact for funders, customers, and internal staff on receivable matters, and collaborates with Finance, Advancement, and program teams on billing, reconciliations, and payment follow-up. It reports to the Accounting Manager – Accounts Payable/Accounts Receivable and is a full-time, non-exempt role. The Salvation Army offers a competitive benefits package for eligible employees.

Requirements

• Associate’s degree in Accounting, Finance, or a related field required.
• At least 3 years of experience in accounts receivable or accounting support.
• Excellent analytical, problem-solving, and organizational skills.
• High attention to detail and accuracy, and ability to follow procedures and policies.
• Strong interpersonal and communication skills and ability to collaborate across departments.
• Proficiency in Excel and other Microsoft Office or Google Workspace tools.
• Ability to manage high transaction volumes across multiple funding sources and entities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment, including month- and year-end closing deadlines.
• Ability to review and proof one’s work accurately.
• Ability to organize departmental records for easy retrieval, including in a paperless environment.
• Hands-on knowledge of working effectively with diversity in the workplace.
• Willingness to promote and support The Salvation Army’s mission and values.

Nice To Haves

• Bachelor’s degree.
• Experience in a nonprofit or multi-entity environment.
• Experience with grant billing, contract invoicing, and restricted/unrestricted funds accounting.

Responsibilities

• Prepare, review, and issue invoices for grants, contracts, and program services across multiple entities and funds.
• Record and apply incoming cash, checks, ACH, credit, and online donation payments to appropriate accounts, programs, and entities.
• Maintain the accounts receivable subledger and regularly reconcile it to the general ledger.
• Monitor receivable balances and aging reports, and follow up on overdue accounts.
• Deposit cash and checks in a timely manner.
• Code revenue to appropriate funds, cost centers, and programs according to organizational and funder guidelines.
• Process credit card transactions as authorized by donors and initiate ACH transfers with supporting documentation.
• Coordinate with Advancement, Program, and Finance departments to verify billing dates, deliverables, and grant milestones before invoicing.
• Assist with month-end and year-end closing, including accounts receivable reconciliations and deferred revenue analysis.
• Support grant and contract revenue recognition in accordance with Salvation Army, GAAP, and nonprofit accounting standards.
• Prepare accounts receivable aging, collection, and revenue reports for management and program leadership.
• Maintain accurate data in Acumatica and set up and maintain customer, grant, and funder profiles in the accounting system.
• Ensure receivable transaction documentation is complete, accurate, and audit-ready.
• Assist with implementing and refining accounts-receivable processes and internal controls.
• Respond to receivable inquiries from funders, customers, and internal staff.
• Collaborate with Finance and Advancement to reconcile donation and grant receivables with donor databases such as Salesforce and Raiser’s Edge.
• Communicate with funders, partners, and vendors to support accurate and timely payments.
• Support annual audits by preparing requested receivable and revenue schedules and documentation.
• Promote The Salvation Army’s mission and maintain respectful, professional, collaborative relationships with colleagues, donors, contacts, clients, and visitors.

Benefits

• Medical, dental, vision, hearing, disability, and life insurance may be available to eligible employees.
• Flexible spending accounts may be available to eligible employees.
• 403(b) retirement accounts may be available to eligible employees.
• Company-funded defined contribution pension plan may be available to eligible employees.
• Generous time-off policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree