Accounts Receivable Coordinator
About The Position
The Accounts Receivable Coordinator supports the organization’s financial operations by ensuring accurate invoicing, timely collections, and effective resolution of customer account issues. The role requires attention to detail, customer service orientation, and the ability to manage multiple priorities in a fast-paced environment. The coordinator serves as a key point of contact between customers and internal departments to maintain the integrity of accounts receivable processes. The position involves maintaining established AR procedures and controls, managing invoice records, investigating account discrepancies, supporting collections, communicating with customers, and maintaining accurate customer records. The coordinator also works with internal departments and uses accounting software, spreadsheets, and internal systems to process invoices, payments, and account requests.
Requirements
- High school diploma or equivalent.
- Experience with accounting software such as SAP.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Strong organizational, time management, and data entry skills.
- Demonstrated attention to detail and accuracy.
- Basic analytical and problem-solving abilities.
- Ability to manage multiple tasks and priorities simultaneously.
- Effective written and verbal communication skills.
- Ability to learn quickly and adapt in a fast-paced environment.
Nice To Haves
- Knowledge of compliance standards.
- Basic understanding of databases and accounting or ERP systems.
Responsibilities
- Learn, follow, and maintain established Accounts Receivable procedures and controls.
- Pull and distribute open SAP invoices by franchise and maintain accurate invoice tracking records.
- Update and reconcile Sonitrol invoices using spreadsheets and internal systems.
- Verify and investigate account discrepancies to determine validity and required resolution.
- Resolve invalid or unauthorized deductions in accordance with pending deduction procedures.
- Support collections activities by reviewing customer payment history, payment plans, and credit limits.
- Communicate with customers via phone, email, and written correspondence to collect outstanding balances.
- Negotiate payment arrangements and resolve disputes in a professional and customer-focused manner.
- Act as a liaison between Order Entry, Finance, Controllership, Cash Application, and Billing.
- Submit cancellation, credit, and rebill requests as needed.
- Maintain accurate and up-to-date customer account records in NetSuite.
- Apply customer payments and review pending orders when credit limits are exceeded.
- Develop and maintain a working knowledge of company products and operating environments.
- Perform additional duties as assigned by management.
Benefits
- Opportunity for annual merit pay increases
- Paid company training
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Critical illness coverage
- Hospital indemnity coverage
- Company-paid short-term disability
- Company-paid long-term disability
- 401K with 60% match up to 6% of salary
- Paid vacation
- Paid holidays
- Paid sick time
- Educational assistance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
