Customer Service - Self Storage Manager

Public Storage•Berlin, CT

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both inside and outside. The role involves assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Property Managers inspect storage units to confirm inventory and availability, helping ensure spaces are ready to rent. Daily business tasks include auditing cash drawers, making bank deposits, keeping customers current with payments, and making reminder and collection calls when required. The position also includes cleaning and daily maintenance tasks, such as sweeping and mopping interior areas and maintaining clean exterior grounds and curb appeal. Employees must use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is available. The role requires the ability to transport, lift, or move items weighing up to 35 pounds, and to walk around facilities, including climbing stairs and opening large doors. Up to 50% of the time may be spent outdoors.

Requirements

  • Experience in a customer-service-centered sales environment; examples include retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk in and around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and help ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds and curb appeal.
  • Travel between locations or conduct other work-related business using a personal vehicle.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Performance-based bonuses
  • Competitive wages paid weekly
  • Flexible schedules
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