Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role involves time both indoors and outdoors and focuses on customer service, sales, facility readiness, and daily business operations. Managers assess customers’ storage needs, recommend suitable storage options, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The position also involves cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The schedule is flexible and full-time, with shifts between 9:30 a.m. and 6 p.m. and weekend hours until 5 p.m. Employees become eligible for full-time benefits by working an average of 20 or more hours. The role requires travel between work locations using the employee’s own vehicle, with mileage reimbursement provided for work-related travel.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time in outdoor environments.
Responsibilities
- Assess customers’ storage needs and recommend storage options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current on payments, including making reminder and collection calls when required.
- Travel between multiple properties and other work locations for work-related tasks.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
