Customer Service - Self Storage Manager

Public Storage•Salt Lake City, UT

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Managers inspect storage units daily to confirm inventory and availability, audit cash drawers, make bank deposits, help customers stay current with payments, and make reminder and collection calls when required. The position also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license.
  • Use a personal vehicle to travel between work locations or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of working time outdoors.

Nice To Haves

  • Bilingual Spanish.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off and sick time
  • Flexible spending account
  • Company-paid life insurance and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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