Customer Service - Self Storage Manager

Public Storage•Burnsville, MN

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments and collections. The position also includes cleaning and daily maintenance of facility interiors and grounds. Schedules are flexible and full-time, between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees must travel between work locations using their own vehicle; mileage reimbursement is available.

Requirements

Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
Valid driver’s license.
Ability to use a personal vehicle to travel between work locations and conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

Assess customers’ storage needs and make recommendations.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between properties and other work-related locations as needed.