Security Account Manager

Allied Universal•Perry, GA

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and help ensure the safety and well-being of the people and places under protection. The role leads, develops, and motivates security officers and supervisors to deliver high-quality service. It includes managing schedules, staffing, payroll, performance, employee relations, client relationships, incidents, compliance, training, safety, site operations, and inventory. The position offers an annual salary of $68,973. Benefits are offered to full-time employees.

Requirements

High school diploma or equivalent.
Meet licensing requirements that may apply under state or local laws and regulations.
Valid driver's license if driving a company vehicle or a personal vehicle while conducting business.
At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
Experience leading, developing, and retaining a dynamic team while building positive client relationships.
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
Proficiency in web-based applications and computer systems, including Microsoft Office.
Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
Financial acumen and ability to manage staffing levels, minimize non-billed overtime, and manage turnover costs.
Planning and organizing skills to control costs related to inventory, including uniforms and equipment.

Nice To Haves

College degree in Business Administration or a law enforcement-related field.
Law enforcement, military, contract or proprietary security services, or facility management experience.
American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
Previous payroll, billing, or scheduling experience.
Aptitude with security systems, including CCTV, access control, and badge administration.
Graduate of a certified public safety academy, such as Law Enforcement, Firefighter/Paramedic, or Corrections Officer.

Responsibilities

Use AI-powered technology to schedule security officers, meet client contract hours, and minimize unbilled overtime.
Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
Serve as the primary client contact and ensure high-quality service that protects people and property.
Respond professionally to escalated issues and coordinate with clients and internal teams during security incidents and emergencies.
Oversee training, safety, and site operational standards, and manage inventory such as uniforms, equipment, and other essential supplies.

Benefits

Medical, dental, and vision coverage.
Free employee life insurance; basic life and AD&D insurance are also listed.
Paid employee training and development.
401(k) and retirement plan.
Employee assistance programs.
Eight paid holidays annually.
Five sick days and four personal days.
Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.
Disability insurance.
Flexible PTO, as described in the overview.