Security Account Manager

Allied Universal•Pennington, AL

17d

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and ensure the safety and well-being of the people and places under its protection. The Account Manager leads, develops, and motivates security officers and supervisors to deliver high-quality service, while supporting a safe environment for clients and the communities they serve. The role includes managing scheduling, staffing, payroll, performance, employee relations, client relationships, incident response, compliance, training, site standards, and operational supplies. The stated annual salary is $55,702.40. Benefits are offered to full-time employees.

Requirements

High school diploma or equivalent.
Meet applicable state and/or local licensing requirements, which may be required before employment.
Valid driver's license if driving a company vehicle or personal vehicle while conducting business.
At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
Experience leading, developing, and retaining a dynamic team while building positive client relationships.
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
Proficiency with web-based applications and computer systems, including Microsoft Office.
Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
Financial acumen, including managing staffing levels, minimizing non-billed overtime, and managing turnover costs.
Planning and organizing skills to control inventory costs, including uniforms and equipment.

Nice To Haves

College degree in Business Administration or a law enforcement-related field.
Law enforcement, military, contract or proprietary security services, or facility management experience.
American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
Previous payroll, billing, or scheduling experience.
Aptitude with security systems, including CCTV, access control, and badge administration.
Graduate of a certified public safety academy, such as Law Enforcement, Firefighter/Paramedic, or Corrections Officer.

Responsibilities

Manage security officer scheduling with AI-powered technology to meet client contract hours while minimizing unbilled overtime.
Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
Serve as the primary client contact and ensure high-quality service that protects people and property.
Respond professionally to escalated security issues and emergencies, coordinating with clients and internal teams.
Oversee training, safety, and site operational standards, and manage inventory such as uniforms, equipment, and other essential supplies.

Benefits

Medical, dental, and vision coverage.
Basic life insurance, including free employee life insurance.
AD&D insurance.
Retirement plan and 401(k).
Disability insurance.
Paid employee training and development.
Employee assistance programs.
Eight paid holidays annually.
Five sick days and four personal days.
Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
Flexible paid time off.
Career advancement opportunities.
Supportive team and company culture, with work/life balance.