Security Account Manager

Allied Universal•Pennington, AL

16d

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and help ensure the safety and well-being of the people and places it protects. The role leads, develops, and motivates security officers and supervisors to deliver high-quality service. The Account Manager manages scheduling, staffing, payroll, employee performance, client relationships, incident response, training, safety, compliance, site operations, and inventory. The annual salary is $55,702.40. Benefits are offered to full-time employees.

Requirements

High school diploma or equivalent.
Meet any licensing requirements imposed by applicable state or local laws and regulations; licensing may be required before employment.
Valid driver’s license if driving a company vehicle or a personal vehicle while conducting business.
At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
Experience leading, developing, and retaining a dynamic team while building positive client relationships.
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
Proficiency with web-based applications and computer systems, including Microsoft Office.
Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
Financial acumen and ability to manage staffing levels, minimize non-billed overtime, manage turnover costs, and control inventory-related costs.
Planning and organizing skills.

Nice To Haves

College degree in Business Administration or a law enforcement-related field.
Law enforcement, military, contract or proprietary security services, or facility management experience.
American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
Previous payroll, billing, or scheduling experience.
Aptitude with security systems, including CCTV, access control, and badge administration.
Graduate of a certified public safety academy, such as Law Enforcement, Firefighter/Paramedic, or Corrections Officer.

Responsibilities

Use AI-powered technology to schedule security officers, meet client contract hours, and minimize unbilled overtime.
Hire, coach, and manage security officers and supervisors, overseeing payroll, performance, and employee relations.
Serve as the primary point of contact for clients and ensure high-quality service that protects people and property.
Respond professionally to escalated security issues and coordinate with clients and internal teams.
Oversee training, safety, site operational standards, and inventory, including uniforms, equipment, and other essential supplies.

Benefits

Medical, dental, and vision coverage.
Basic life insurance and free employee life insurance.
Accidental death and dismemberment (AD&D) insurance.
Retirement plan and 401(k).
Disability insurance.
Paid employee training and development.
Employee assistance programs.
Eight paid holidays annually.
Five sick days and four personal days.
Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
Flexible paid time off.
Career advancement opportunities.
Supportive team and company culture.