Salon Manager and Front desk Lead

Frenchies of Smyrna GA • Smyrna, GA

29d • $40,000 - $50,000 • Onsite

About The Position

Frenchies Smyrna has served guests for 6 years and has a loyal client base, an active membership program, and a great team. We’re looking for a hands-on manager to grow memberships and improve new and repeat guest retention, and to coach the team to do the same. This role involves management duties for approximately 25 hours per week, including leading and training the team, managing the salon schedule, driving local marketing, and growing memberships and retention. The remaining approximately 15 hours per week will be spent working the front desk (checking guests in and out, selling memberships, rebooking) or performing nail services if licensed.

Requirements

• Comfortable selling and can teach others to sell
• Strong customer service skills
• Can motivate, coach, and hold a team accountable to goals
• Organized and comfortable with scheduling software, POS, and reports
• Bring a positive attitude and a professional presence

Nice To Haves

• 1+ years leading a team in a salon, spa, gym, or other membership-based business.
• Licensed nail technicians are encouraged to apply.

Responsibilities

• Grow memberships and retention: sell memberships, turn first-time guests into regulars, keep repeat guests and members coming back, and follow up with guests who haven’t returned.
• Lead and train the team: run daily huddles, train on Frenchies service protocols and membership sales, and motivate everyone to offer memberships and rebooking.
• Manage the schedule: build Nail Specialist and Studio Concierge schedules, cover every shift, handle time-off requests, and keep the book full.
• Lead local marketing: social media, community outreach, local partnerships, and promotional events that bring in new guests.
• Run daily operations: keep inventory, cleanliness, and sterilization to Frenchies standards.

Benefits

• 401(k) with company match up to 4%
• Monthly bonus tied to memberships, new and repeat guest retention, and rebooking
• Paid training through the Frenchies system (leadership, front desk, and sales)
• Paid time off
• Deep discounts on services and products
• 24/7 telehealth for you and your family (Direct2Care)
• Optional Aflac supplemental, dental, and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed