Front Desk Lead

WILLIAM DOUGLAS MANAGEMENT LLC • Columbia, SC

1d • $13 - $14 • Onsite

About The Position

William Douglas Management is seeking a part-time Front Desk Clerk to assist with Front Desk coverage at Adesso Homeowners Association in Columbia, South Carolina. The role reports to the Community Manager and monitors the Front Desk and lobby, helps keep the building secure, interacts professionally with homeowners, and logs visitors, packages, and deliveries. The position also answers and records resident requests, phone calls, questions, and concerns, and includes daily building walkthroughs to assess conditions.

The schedule is Monday through Friday, 3 p.m. to 11 p.m. The listed salary range is $13.00–$14.00.

Requirements

• Prior experience working directly with clients, residents, or guests is required.
• Friendly, professional demeanor and a strong customer service focus.
• Sound judgment, conflict-resolution skills, attention to detail, and excellent follow-through.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and Microsoft Windows.
• Punctuality, dependability, and reliable attendance are essential.
• Flexible availability to provide coverage as needed.

Nice To Haves

• Two or more years of customer service, reception, hospitality, or related experience is preferred.

Responsibilities

• Monitor the front desk and lobby, helping maintain a welcoming and secure environment.
• Greet and assist homeowners, residents, visitors, and service providers professionally.
• Follow building access procedures and accurately log visitors, packages, and other deliveries.
• Answer phone calls, document resident requests and concerns, and coordinate appropriate follow-up.
• Conduct building walkthroughs during assigned shifts and report maintenance or security concerns to the Community Manager.
• Communicate relevant updates and outstanding matters to incoming staff.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed