Lead Front Desk Agent
Vail Resorts•Ludlow, VT
•$23 - $31
About The Position
As the Team Lead Front Desk Agent, you are the face of the hotel and the first point of contact for guests. You help make their stay memorable by providing guest-facing service and handling guest needs. This is a winter seasonal position for 2026/2027, with full-time hours available. The starting pay range is $22.96–$30.61 per hour.
Requirements
- Must be at least 18 years of age.
- Must be able to communicate fluently in English.
- Friendly, strong people skills.
- Strong computer skills.
Responsibilities
- Work face to face with customers.
- Check guests in and out.
- Answer phones.
- Handle customer needs.
- Maintain a professional appearance and demeanor at all times.
- Help resolve discrepancies with guest bills.
- Perform other duties as assigned.
Benefits
- Free employee passes.
- Employee-discounted lift tickets for friends and family.
- Free ski lessons.
- Employee discounts on lodging, food, gear, and mountain shuttles.
- 401(k) retirement plan.
- Employee Assistance Program.
- Training and professional development.
- Referral program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
