Lead Front Desk Agent
Vail Resorts•Ludlow, VT
About The Position
The Lead Front Desk Agent is the face of the hotel and the first point of contact for guests, helping make their stay memorable. The role is a winter seasonal position for 2026/2027, with full-time hours available. The starting pay range is $22.96 to $30.61 per hour. Applicants must be at least 18 years old. Housing is not available.
Requirements
- Must be able to communicate fluently in English.
- Friendly, strong people skills.
- Strong computer skills.
- Must be at least 18 years of age.
Responsibilities
- Work face to face with customers.
- Check guests in and out.
- Answer phones.
- Handle all customer needs.
- Maintain a professional appearance and demeanor at all times.
- Help resolve discrepancies with guest bills.
- Perform other duties as assigned.
Benefits
- Free employee passes.
- Discounted lift tickets for friends and family.
- Free ski lessons.
- Employee discounts on lodging, food, gear, and mountain shuttles.
- 401(k) retirement plan.
- Employee Assistance Program.
- Training and professional development.
- Referral Program.
- Wellness benefits.
- 40% retail discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
