Front Desk Lead/Senior Front Desk Associate

Magna Hospitality Group • Nashville, TN

4h

About The Position

The Front Desk Lead/Senior Front Desk Associate is a hospitality role supporting daily front desk operations and helping create lasting impressions for guests. The role includes miscellaneous front desk duties, administrative tasks, and special projects. The position is offered as part-time or full-time, with hours listed as 7:00 a.m. to 3:30 p.m. The company describes advancement opportunities through a Management Development Program, with potential progression to Front Office Manager, Operations Manager, Assistant General Manager, or General Manager.

Requirements

• Prior front desk experience in a brand setting or luxury hotel environment.
• Strong communication and listening skills, with excellent speaking, reading, and writing ability.
• Fluency in English.
• A flexible schedule for days, weekends, and holidays.
• High energy, effective and influential people skills, a positive attitude, and a desire to motivate others.
• Ability to prioritize and work on several projects simultaneously.
• Ability to comprehend and use technical or professional language, written or spoken, to communicate complex ideas.

Nice To Haves

• Knowledge of software applications, especially Microsoft Office (Word, Excel, and PowerPoint) and hotel-specific platforms such as PEP.
• Additional language skills; Spanish is highly desired.

Responsibilities

• Assist with daily front desk operations.
• Perform miscellaneous front desk duties.
• Complete administrative tasks.
• Work on special projects.

Benefits

• 401(k).
• Health, dental, vision, life, and voluntary insurance options.
• Management Development Program.
• TEAM and travel discounts.
• Vacation, wellness, and holiday pay.
• Career advancement opportunities.
• Referral bonus program.
• Full-time positions are benefits eligible, including time off, travel discounts, medical insurance, and other insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed