Salon Receptionist Resume Example

Common Responsibilities Listed on Salon Receptionist Resumes:

  • Greet customers, answer phone calls, and respond to emails in a timely and professional manner
  • Schedule appointments and manage the salon's calendar
  • Process payments and handle cash transactions
  • Maintain accurate records of customer information and services provided
  • Assist with marketing and promotional activities
  • Ensure the salon is clean and tidy at all times
  • Assist stylists and other staff members with tasks as needed
  • Provide product recommendations and advice to customers
  • Upsell services and products to customers
  • Monitor stock levels and order supplies as needed
  • Assist with the training of new staff members


Speed up your resume creation process with the AI-Powered Resume Builder. Generate tailored achievements in seconds for every role you apply to.

Try It Now, Free

Salon Receptionist Resume Example:

A strong Salon Receptionist resume should emphasize excellent customer service skills, as well as experience in managing salon operations and implementing improvements. Highlighting achievements such as reducing missed appointments, increasing customer satisfaction, and improving team morale can showcase your ability to contribute to the salon's success. Additionally, demonstrating your ability to collaborate with marketing and management teams, as well as your experience in inventory management and customer retention, can further strengthen your resume.
Lily Blythewood
(249) 267-4309
Salon Receptionist
Experienced Salon Receptionist with 2 years of success in implementing new systems, collaborating with marketing teams, and training staff to improve customer satisfaction and retention. Proven track record in reducing missed appointments by 25%, increasing new customer bookings by 10%, and reducing customer wait times by 30%. Exceptional skills in inventory management, customer service, and developing loyalty programs to drive revenue growth.
Salon Receptionist
08/2022 – Present
Glamour House Salon & Spa
  • Implemented a new appointment scheduling system, resulting in a 25% reduction in missed appointments and a 15% increase in overall customer satisfaction.
  • Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 10% increase in new customer bookings.
  • Trained and onboarded new reception staff, resulting in a 30% reduction in customer wait times and an overall improvement in team morale.
Salon Manager
11/2021 – 08/2022
Radiant Reflections Salon & Spa
  • Managed the salon's inventory and ordering process, resulting in a 20% reduction in supply costs and a 10% increase in product sales.
  • Developed and implemented a customer loyalty program, resulting in a 15% increase in repeat business and a 5% increase in overall revenue.
  • Provided exceptional customer service, resulting in a 95% customer satisfaction rating and numerous positive reviews and referrals.
Salon Coordinator
05/2021 – 11/2021
Luxe Locks Salon & Spa
  • Implemented a new cash handling system, resulting in a 100% accuracy rate and a 20% reduction in cash discrepancies.
  • Collaborated with the salon owner to create and implement a new pricing strategy, resulting in a 10% increase in overall revenue.
  • Developed and maintained strong relationships with customers, resulting in a 25% increase in customer retention and repeat business.
  • Appointment scheduling
  • Inventory management
  • Customer service
  • Social media marketing
  • Staff training and onboarding
  • Cash handling
  • Customer loyalty program development
  • Pricing strategy development
  • Customer relationship management
  • Time management
  • Multitasking
  • Problem-solving
  • Communication
  • Team collaboration
  • Attention to detail
Certified Salon Receptionist (CSR)
National Association of Professional Receptionists (NAPR)
Front Desk Professional Certification (FDPC)
International Salon and Spa Association (ISSA)
Salon Customer Service Specialist (SCSS)
National Cosmetology Association (NCA)
Certificate in Salon and Spa Management
2016 - 2020
Gaston College
Dallas, NC
Salon and Spa Management
Customer Service

Top Skills & Keywords for Salon Receptionist Resumes:

Hard Skills

  • Appointment Scheduling and Management
  • Point of Sale (POS) System Operation
  • Customer Service and Communication
  • Cash Handling and Accounting
  • Inventory Management
  • Sales and Upselling Techniques
  • Social Media Management
  • Microsoft Office Suite
  • Data Entry and Record Keeping
  • Multitasking and Time Management
  • Phone Etiquette and Call Handling
  • Salon Service Knowledge and Terminology

Soft Skills

  • Communication and Interpersonal Skills
  • Customer Service and Hospitality
  • Organization and Attention to Detail
  • Time Management and Prioritization
  • Multitasking and Efficiency
  • Adaptability and Flexibility
  • Problem Solving and Critical Thinking
  • Empathy and Compassion
  • Conflict Resolution and Diplomacy
  • Active Listening and Feedback Incorporation
  • Sales and Upselling Skills
  • Professionalism and Poise

Resume Action Verbs for Salon Receptionists:

  • Greeted
  • Scheduled
  • Managed
  • Communicated
  • Assisted
  • Maintained
  • Coordinated
  • Organized
  • Responded
  • Directed
  • Facilitated
  • Resolved
  • Liaised
  • Expedited
  • Escalated
  • Prioritized
  • Anticipated
  • Expedited

Generate Your Resume Summary

Generate a tailored summary for your next resume with AI, for free.
Generate Your Summary

Resume FAQs for Salon Receptionists:

How long should I make my Salon Receptionist resume?

The ideal length for a Salon Receptionist resume should be one page. As a Salon Receptionist, it's important to prioritize the most relevant and recent experience, skills, and achievements. Focus on the accomplishments that demonstrate your expertise in customer service, scheduling, and administrative tasks. Use concise language and bullet points to describe your experience and achievements, avoiding long paragraphs or unnecessary details. Be sure to customize your resume for each job application, focusing on the skills and experiences most relevant to the specific Salon Receptionist role you're applying for. Keeping your resume to one page will help you present a targeted and impactful resume while also ensuring that every piece of information is relevant and valuable.

What is the best way to format a Salon Receptionist resume?

When formatting a Salon Receptionist resume, it's important to create a clear and visually appealing document that highlights your skills and experience. Here are some tips and recommendations for formatting a Salon Receptionist resume: Consistent formatting: Make sure to use consistent formatting throughout your resume, including font size, typeface, and spacing. Consistency in formatting helps make your resume easy to read and navigate, making it more likely that hiring managers will review your entire document. Clear section headings: Clearly label each section of your resume (e.g., "Summary," "Experience," "Skills," "Education") with bold or underlined headings. This helps guide the reader's eye and makes it easier for them to find the information they're looking for. Use bullet points: Use bullet points to present your experience and achievements in a concise and easy-to-read format. This helps break up large blocks of text and enables hiring managers to quickly scan your resume for relevant information. Highlight customer service skills: As a Salon Receptionist, your customer service skills are crucial. Make sure to highlight these skills in your resume, including any experience you have in managing appointments, greeting clients, and handling customer inquiries. Include relevant experience: Include any relevant experience you have in the beauty or salon industry, such as experience working as a receptionist in a salon or spa. This will help demonstrate your knowledge of the industry and make you a more attractive candidate to potential employers. Overall, the key to formatting a Salon Receptionist resume is to create a clear and visually appealing document that highlights your skills and experience in the beauty and salon industry.

Which keywords are important to highlight in a Salon Receptionist resume?

As a Salon Receptionist, it's important to highlight your skills and experiences in your resume using relevant keywords and action verbs. These words will help potential employers quickly identify your qualifications and abilities, making you stand out as a strong candidate. Here are some keywords and action verbs you should consider incorporating into your resume: 1. Customer Service: Emphasize your ability to provide excellent customer service, as this is a crucial aspect of a Salon Receptionist's role. Use phrases like "assisted clients," "addressed concerns," and "resolved issues" to showcase your customer service skills. 2. Communication: Strong communication skills are essential for a Salon Receptionist. Include keywords like "interacted with clients," "liaised with stylists," and "conveyed information" to demonstrate your ability to communicate effectively. 3. Scheduling: Managing appointments and schedules is a key responsibility for Salon Receptionists

How should I write my resume if I have no experience as a Salon Receptionist?

Writing a resume with little to no experience as a Salon Receptionist can be challenging, but there are ways to make your resume stand out to potential employers. Here are some tips to help you craft an effective resume: Emphasize transferable skills: Even if you don't have direct salon receptionist experience, you likely have transferable skills that are valuable in the field. These can include customer service, communication, organization, multitasking, and problem-solving. Make sure to highlight these skills throughout your resume. Showcase relevant experience: If you've worked in any customer-facing roles, such as retail or hospitality, make sure to include them on your resume. Explain your role in these positions and the impact your contributions had on the customer experience. Highlight education and certifications: If you have a degree in a relevant field, such as hospitality or business, be sure to mention it. Additionally, include any customer service or receptionist certifications or courses you've completed, such as the Certified Guest Service Professional (CGSP) or Receptionist courses from platforms like Coursera or Udemy. Demonstrate your passion for the beauty industry: If you're passionate about the beauty industry, make sure to mention it on your resume. This can include any volunteer work or personal projects related to beauty, as well as any knowledge you have about the industry. Overall, focus on highlighting your transferable skills, relevant experience, and passion for the beauty industry to make your resume stand out to potential employers.

Compare Your Salon Receptionist Resume to a Job Description:

See how your Salon Receptionist resume compares to the job description of the role you're applying for.

Our new Resume to Job Description Comparison tool will analyze and score your resume based on how well it aligns with the position. Here's how you can use the comparison tool to improve your Salon Receptionist resume, and increase your chances of landing the interview:

  • Identify opportunities to further tailor your resume to the Salon Receptionist job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.