Sales and Leasing Agent

Elevate Communities•Bourbonnais, IL

1d•Onsite

About The Position

Elevate Communities is hiring an on-site Sales and Leasing Agent for its Oak Creek community. The agent serves as the first point of contact for prospective residents, guides them through home and homesite tours, and supports them from initial inquiry through closing and move-in. The role involves achieving goals for home sales, leases, and move-ins while providing accurate information and consistent customer service. The position also supports community marketing and administration. The agent maintains online listings and show-ready homes, conducts open houses and outreach, builds local referral relationships, assists new residents after move-in, records activity in the CRM, reports weekly performance and market information to the Community Manager, and follows applicable laws and company policies. Elevate Communities is an equal opportunity employer and provides reasonable accommodations to applicants and employees with disabilities.

Requirements

High school diploma or equivalent.
At least 3 years of experience in sales, leasing, retail, hospitality, or another customer-facing role with measurable targets.
Strong listening and communication skills and the ability to build rapport with people across backgrounds and income levels.
Comfort using CRM software, email, text, and Microsoft Office or Google Workspace.
Reliable transportation and a valid driver's license.
Flexibility to work weekends.

Nice To Haves

Manufactured housing sales experience.
Bilingual ability.
Self-starter able to run a site with little daily supervision.
Strong attention to detail with contracts, disclosures, and follow-up.
Empathy toward first-time homeowners and buyers with fixed or limited budgets.
Persistence, resilience, and a focus on closing sales.

Responsibilities

Convert calls, web leads, walk-ins, referrals, and signage traffic into tours, applications, and closings.
Show homes and homesites and accurately explain prices, lot rent, utilities, rules, and amenities.
Meet monthly goals for home sales, leases, and move-ins, and follow up with prospects through a decision.
Guide applicants through screening and income and credit review while applying Fair Housing rules consistently.
Coordinate with lenders, title and escrow providers, and delivery and installation crews to close deals.
Prepare agreements and ensure signatures and disclosures are complete and accurate.
Keep online and social media listings, photos, and pricing up to date.
Conduct open houses and outreach and build referral relationships with local realtors and employers.
Keep model and for-sale homes clean, staged, and ready to show.
Guide new residents through their home and the community, then follow up after move-in to address issues and encourage referrals and reviews.
Record activity in the CRM and report weekly on leads, tours, applications, and closings.
Share competitor and market information with the Community Manager.
Follow applicable laws and policies, including Fair Housing, licensing, advertising, and disclosure requirements.