Residential Program Manager II
About The Position
The Arc of Greater Prince William / INSIGHT, Inc. is seeking an experienced, organized Residential Program Manager II to oversee two residential group homes serving adults with intellectual and developmental disabilities (IDD) in Manassas and Dumfries, Virginia. The role is responsible for daily operations, staff supervision, regulatory compliance, and the quality of services at both locations. The position reports to the Associate Director of Residential Services and works collaboratively with residential leadership, Direct Support Professionals, families, and other service providers. The manager promotes independence, dignity, safety, and quality of life through person-centered services. Responsibilities include supervising and supporting residential staff; coordinating schedules, training, and meetings; monitoring service plans, documentation, and licensing compliance; coordinating assessments and reviews; supporting individuals' daily living and community participation; collaborating with families and providers; and overseeing household operations, records, funds, and safety needs. The manager may provide direct care, transportation, and staffing coverage when necessary. This is a full-time, salaried position for 40 hours per week. The schedule is Monday from 6:00 AM to 2:00 PM and Tuesday through Friday from 9:00 AM to 6:00 PM, with on-call responsibility one weekend per month. The annual salary is $70,000–$73,000, based on education level. The role requires the ability to assist individuals with personal care, respond to emergencies, and lift up to 60 pounds.
Requirements
- Bachelor's degree in a human services-related field.
- At least two years of experience working with individuals with intellectual and developmental disabilities.
- Experience developing, implementing, and monitoring individual service plans or treatment plans.
- Supervisory experience or at least five years of relevant IDD experience involving staff direction, service implementation, and monitoring.
- Strong leadership, organizational, communication, and problem-solving skills.
- Proficiency with computers and electronic documentation systems.
- Ability to manage multiple priorities and oversee two residential locations effectively.
- Knowledge of applicable residential licensing requirements and person-centered practices.
- Valid driver's license, acceptable driving record, and ability to meet the organization's automobile insurance requirements.
- Ability to successfully complete required background checks, TB screening, and mandatory training.
- Current CPR/AED and First Aid certifications, or ability to obtain and maintain required certifications.
- Ability to perform the physical responsibilities of the position, including assisting individuals with personal care, responding to emergencies, and lifting up to 60 pounds.
Responsibilities
- Oversee daily operations of two residential group homes and ensure safe, high-quality, person-centered services.
- Supervise, coach, train, and evaluate Direct Support Professionals and other assigned residential staff.
- Coordinate staff scheduling, orientation, required training, and regular staff meetings.
- Monitor employee performance and ensure compliance with organizational policies, procedures, and expectations.
- Provide guidance, support, problem-solving assistance, direct care, and staffing coverage when necessary.
- Ensure both group homes meet applicable Virginia licensing requirements and organizational standards.
- Monitor implementation of individual service plans and ensure documentation is accurate, complete, and timely.
- Coordinate individual assessments, service plan development, periodic reviews, and quarterly reports.
- Monitor program operations and identify opportunities for improvement.
- Ensure safety inspections, fire drills, and emergency preparedness procedures are completed and documented.
- Protect individuals' rights, confidentiality, health, safety, and welfare.
- Promote independence, self-advocacy, community involvement, and person-centered support.
- Ensure individuals receive appropriate assistance with daily living skills, personal care, community activities, and other identified needs.
- Collaborate with families, guardians, support coordinators, healthcare providers, and community partners.
- Advocate for the rights, dignity, and well-being of individuals receiving services.
- Provide direct support and transportation when necessary.
- Monitor household operations, supplies, maintenance needs, and safety concerns.
- Oversee household petty cash and individuals' funds in accordance with established procedures.
- Maintain accurate program records and required documentation.
- Communicate with residential leadership regarding staffing, program performance, incidents, and operational needs.
Benefits
- Paid annual leave and sick leave
- Employee benefits package
- Opportunity to make a meaningful difference in the lives of individuals with intellectual and developmental disabilities
- Supportive, mission-driven work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
