Residential Case Manager
About The Position
Rock Valley Community Programs provides transitional and supportive housing, addiction and mental health treatment services to adults in the Rock County area, including homeless male veterans, people connected to the criminal justice system, and individuals needing assistance with addiction and/or mental health treatment. The Federal Case Manager provides case management, re-entry planning, and care coordination for residents in a federal residential re-entry program. Under the supervision of the Federal Program Director, the role supports continuity of care and successful community reintegration through individualized programming and service coordination. The schedule is Monday through Friday.
Requirements
- Degree and/or equivalent experience in Human Services, Criminal Justice, or Counseling.
- Strong written and verbal communication skills.
- Ability to work collaboratively within a multidisciplinary environment.
- Ability to manage high-volume client interactions in a group setting.
- Proficiency in Microsoft Office.
- Ability to sit, stand, and walk for extended periods.
- Ability to occasionally lift or move up to 25 pounds.
- Valid driver's license and clean driving record.
- Must complete an on-site TB test and drug screening.
- Must complete CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days.
- Employment is contingent upon passing state and federal background checks.
Responsibilities
- Develop and maintain individualized re-entry plans addressing housing, employment, financial stability, health needs, education, and community reintegration.
- Conduct regular individual sessions to monitor resident progress, address barriers, reinforce accountability, and support release planning.
- Help residents secure housing, employment, educational opportunities, and community resources.
- Monitor resident behavior, program participation, and compliance with RVCP and Federal Bureau of Prisons requirements.
- Review and approve resident passes; monitor home confinement and GPS compliance; and ensure required registrations and reporting obligations are met.
- Complete employment verification and ongoing employer contacts as required by the FBOP Statement of Work.
- Coordinate services with USPOs, therapists, Employment Placement Specialists, community providers, and other stakeholders.
- Provide referrals and facilitate access to services supporting resident success and re-entry goals.
- Maintain professional relationships with residents, contractors, community partners, and agency staff.
- Complete and maintain required documentation, including intake paperwork, Individualized Program Plans, progress reports, case notes, incident reports, home confinement paperwork, exit plans, and discharge summaries.
- Complete reporting accurately and within required timelines to meet FBOP Statement of Work and agency standards.
- Audit resident files for compliance and present resident updates at Program Review Team meetings.
- Attend required meetings and trainings and assist with facility operations as needed, including facility searches and computer lab monitoring.
Benefits
- Health, dental, and vision insurance beginning on the first of the month after the date of hire.
- Company-paid short- and long-term disability insurance.
- Company-paid life insurance.
- Paid time off and sick time.
- Retirement savings programs.
- Opportunities for growth and advancement.
- Paid training and certifications.
- Public Service Loan Forgiveness (PSLF)-eligible employer.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
