Rental Agent

NBCUniversal•Long Island City, NY

8d•Onsite

About The Position

NBCUniversal Studio Services is seeking a collaborative, results-driven, creative, and self-motivated Rental Agent for its Lighting and Grip operation in Long Island City, New York. The Rental Agent is part of the operation’s leadership team and helps maintain the flow of Lighting and Grip equipment and paperwork while supporting warehouse responsibilities. This position is required to be performed full-time at an NBCUniversal-designated worksite.

Requirements

At least 5 years of experience overseeing production support services in the film and television industry.
At least 2 years of experience working with and supporting multiple stakeholders, vendors, and customers.
At least 2 years of experience with inventory management systems and warehouse needs.
Strong organizational, prioritization, execution, and problem-solving skills when handling multiple orders.
Strong written and verbal communication skills.
Knowledge of motion picture and television lighting, grip, and electrical equipment, including LED technologies, and understanding of production and media industry trends.
Ability to handle stressful situations professionally while managing multiple stakeholders and competing priorities.
Proficiency with MS Office and experience with asset tracking.
Motivation to work with minimal guidance and identify resources needed to complete tasks.

Nice To Haves

Experience with RTPro asset management software or billing systems.
Knowledge of and experience with other Atlanta-region studios and the broader television and film market.
Customer service experience.
Ability to multitask in a fast-paced environment.
At least 2 years of experience leading others, including coaching, mentoring, and directing team work.
Strong attention to detail and responsiveness.

Responsibilities

Build and maintain positive relationships with customers and vendors across the production landscape, responding promptly and resourcefully to their needs and coordinating efficient pickups and deliveries.
Support warehouse operations through organized inventory ownership, clear communication about order and equipment changes, effective resolution of unexpected challenges, and attention to warehouse team health, safety, and training.
Create and maintain workflows that ensure timely, accurate inventory levels and equipment testing, minimizing resource downtime and maintaining equipment quality.
Process film and television production equipment requests, source and negotiate sub-rentals using industry knowledge, and ensure orders are completed with timely payment.
Maintain accurate customer and billing files, including details about packages, additions, exchanges, purchase orders, sub-rentals, missing or damaged equipment, and returns.