Renew Case Manager

Concord Counseling Services•Westerville, OH

About The Position

Concord Counseling Services is seeking a compassionate, driven, and community-minded Renew Case Manager for its Renew Program, which supports young adults ages 18–25 transitioning from hospitalization into their communities after a behavioral health crisis. The role works with young adults who have experienced a first-time behavioral health hospitalization or have been identified as at-risk through a partnership with Star House. The Case Manager provides individualized support, connects clients with resources, and helps them navigate recovery, independence, employment, education, housing, and community living. The position uses recovery-oriented and trauma-informed approaches to help young adults set and pursue personal goals, access care and community supports, address barriers to recovery, and develop skills for independent living. Work takes place in community settings, including clients’ homes, schools, workplaces, and hospitals, and involves coordination with providers, families, and community partners.

Requirements

  • Bachelor's degree in Social Work, Counseling, Human Services, Psychology, or a related field.
  • Knowledge of community resources, behavioral health systems, and recovery-oriented practice.
  • Valid driver's license, reliable transportation, and ability to travel throughout the community.

Nice To Haves

  • Ohio licensure as an LSW, LPC, or other qualifying behavioral health credential.
  • Experience providing community-based behavioral health services, crisis intervention, intensive case management, or psychiatric support services.

Responsibilities

  • Build meaningful relationships with young adults using recovery-oriented and trauma-informed approaches.
  • Meet clients in homes, schools, workplaces, hospitals, and throughout the community.
  • Help clients identify personal goals and develop actionable plans to achieve them.
  • Connect clients with behavioral health treatment, psychiatric care, housing, employment resources, educational opportunities, and community supports.
  • Provide crisis intervention and stabilization support when needed.
  • Collaborate with hospitals, treatment providers, families, and community partners to ensure continuity of care.
  • Advocate for clients and help remove barriers that interfere with recovery and long-term stability.
  • Empower young adults to develop the skills and confidence needed for successful independent living.

Benefits

  • Competitive pay and paid mileage.
  • Generous paid time off, including four self-care days per year.
  • Comprehensive benefits package.
  • Free CEUs.
  • Flexible work schedule.
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