Quality Assurance Coordinator
CFG HEALTH SYSTEM LLC•Philadelphia, PA
•Onsite
About The Position
The Quality Assurance Coordinator supports the organization’s quality assurance and compliance programs by monitoring processes, reviewing documentation, and ensuring adherence to internal standards, regulatory requirements, and industry best practices. The role helps identify improvement opportunities, track performance metrics, and support corrective and preventive actions (CAPA) to enhance service and operational quality.
Requirements
- At least 2 years of experience in quality assurance, compliance, auditing, or a related role.
- Strong understanding of quality assurance principles and methodologies.
- Experience with auditing processes and compliance tracking.
- Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
- Strong analytical and problem-solving skills.
Nice To Haves
- Associate or Bachelor’s degree in Business, Healthcare Administration, Quality Management, or a related field.
- Experience in healthcare, manufacturing, or service operations.
- Familiarity with QA systems, documentation tools, or compliance software.
Responsibilities
- Conduct routine audits of processes, records, and documentation to ensure compliance with established standards.
- Assist in developing, implementing, and maintaining quality assurance procedures and policies.
- Monitor key performance indicators (KPIs) and prepare quality reports for leadership review.
- Identify process gaps, inconsistencies, and areas for improvement.
- Support investigations of quality issues, complaints, and non-conformance reports.
- Track and follow up on corrective and preventive action (CAPA) plans.
- Maintain accurate and organized quality documentation and audit records.
- Collaborate with departments to ensure compliance with internal and external regulations.
- Assist in training staff on quality standards, procedures, and documentation requirements.
- Participate in internal and external audits as needed.
- Recommend process improvements to enhance efficiency and service quality.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
