Quality Assurance Coordinator

Carvana•Belton, MO

3d•$18 - $19•Onsite

About The Position

The Quality Assurance Coordinator evaluates the quality of the vehicle detailing process and ensures vehicles are ready for sale. Reporting to the Commercial Accounts Manager (CAM) or a designated supervisor, this position follows company policies and procedures and applicable state and federal laws. The role includes inspecting and documenting vehicles, helping with detailing and staging, maintaining a clean and safe work environment, and supporting a positive customer experience. The schedule is Monday through Friday, 6:00 a.m. to 3:00 p.m.; overtime may be expected depending on production goals. The position is located at 15511 E 155th St, Belton, Missouri 64012. The work involves both indoor and outdoor conditions, including temperature changes, weather exposure, slightly elevated noise, and minor exposure to fumes, odors, or dust. Physical activity ranges from light to medium and includes frequent standing, walking, bending, reaching, pushing, pulling, kneeling, and lifting. Hiring is contingent on passing a background check. Visa sponsorship is not available. Reasonable accommodations may be made for applicants with disabilities to perform essential job functions.

Requirements

Strong verbal communication skills.
Effective employee relations and interpersonal skills.
Detail-oriented and consistent in carrying out job duties.
Ability to maintain the quality and quantity of work produced.
Ability to work in a high-production environment.
Ability to understand and follow Company policies in all areas.
Good business judgment and discretion to analyze and address opportunities.
Self-motivated, with the ability to promote efficiency, teamwork, and a strong customer experience.
Proficient computer skills.
Well-organized and responsible, with problem-solving aptitude and strong multitasking skills.
Ability to adapt to changing work environments, including exposure to excessive heat or cold.
Must be at least 18 years of age, have a valid driver’s license, and have a driving record that meets company requirements.

Nice To Haves

High school diploma or GED preferred.
One to two years of auto detailing experience preferred.
Auction knowledge and experience preferred.
Ability to use cleaning tools and equipment such as vacuums, pressure washers, drills, cleaning chemicals, and jump boxes.

Responsibilities

Inspect vehicle quality and identify vehicles that do not meet company standards; communicate quality issues positively and collaboratively with team members.
Assist on the detail line and perform final detailing tasks as needed.
Maintain a professional appearance, an orderly work environment, and a friendly disposition; assist with shop cleaning and basic equipment maintenance.
Maintain a clean and safe work environment and report incidents to management immediately.
Enter vehicle information into the computer after an inspection is satisfactory.
Photograph and stage vehicles, ensuring pictures are focused, clear, and consistent with standards.
Return customers’ vehicles in clean condition.
Immediately advise the designated Manager of equipment breakdowns and required maintenance.
Follow procedures for employee and customer accidents, injuries, and loss of or damage to property; report incidents to the Manager.
Practice and promote company Core Values.
Perform other duties as assigned.