Quality Assurance Coordinator

Carvana•Belton, MO

2d•Onsite

About The Position

The Quality Assurance Coordinator evaluates the quality of the vehicle detailing process and ensures vehicles are ready for sale. The position reports to the Commercial Accounts Manager (CAM) or a designated supervisor. The coordinator must follow company policies and procedures, as well as applicable state and federal laws. The role may also assist on the detail line and perform final detailing tasks as needed. The job is located at 15511 E 155th St, Belton, MO 64012, and the listed schedule is Monday through Friday, 6 a.m. to 3 p.m. Overtime may be expected depending on production goals. ADESA is a Carvana-owned company that operates auto auctions and provides vehicle services including repair and reconditioning, auction remarketing, and market-hub distribution. The company describes its culture as collaborative and its industry as fast-paced and competitive. The job involves both indoor and outdoor work, with exposure to changing temperatures and weather, slightly elevated noise, and minor atmospheric conditions such as fumes, odors, and dust. Physical activity ranges from light to medium work, with frequent standing, walking, bending, reaching, pushing, pulling, kneeling, and lifting. Hiring is contingent on passing a background check. The role is not eligible for visa sponsorship.

Requirements

Strong verbal communication skills.
Effective employee-relations and interpersonal skills.
Detail-oriented and consistent execution of job duties.
Ability to maintain the quality and quantity of work produced.
Ability to work in a high-production environment.
Ability to understand and follow company policies in all areas.
Ability to exercise sound business judgment and discretion to analyze and address opportunities.
Self-motivated to support efficiency, teamwork, and a strong customer experience.
Proficient computer skills.
Well-organized and responsible, with problem-solving aptitude and strong multitasking skills.
Ability to adapt to changing work environments, including exposure to heat and cold.
Must be at least 18 years old.
Must have a valid driver’s license and a driving record that meets company requirements.
Ability to use cleaning tools and supplies, including vacuums, pressure washers, drills, cleaning chemicals, and jump boxes.

Nice To Haves

High school diploma or GED preferred.
One to two years of auto detailing experience preferred.
Auction knowledge and experience preferred.

Responsibilities

Inspect vehicles and identify those that do not meet company quality standards.
Communicate positively and collaboratively with team members when quality standards are not met.
Assist on the detail line and perform final detailing tasks as needed.
Maintain a professional appearance, an orderly work environment, and a friendly disposition.
Assist with shop cleaning and basic equipment maintenance.
Maintain a clean and safe work environment and report incidents to management immediately.
Log vehicle information into the computer after an inspection is satisfactorily completed.
Photograph and stage vehicles to ensure clear, focused pictures that meet standards.
Return customers’ vehicles in clean condition.
Advise the designated manager promptly of equipment breakdowns and required maintenance.
Follow procedures in response to employee or customer accidents and injuries, and loss of or damage to property; report incidents to the manager.
Practice and promote company Core Values.
Perform other duties as assigned.