Quality Assurance Coordinator

LSG Sky Chefs•Orlando, FL

6d•Onsite

About The Position

The Quality Assurance Coordinator maintains LSG Skychefs and LHI’s Global Quality System to help ensure the Customer Service Center complies with customer requirements and applicable FDA, USDA, and Seafood HACCP plans and standards. The role supports quality, food safety, and sanitation through routine monitoring, inspections, documentation, employee training, and process-improvement initiatives. The position is on-site in Orlando, Florida, and requires the ability to work in a cold environment below 40°F and on weekends and holidays as needed.

Requirements

High school diploma or equivalent.
Bilingual in English and Spanish.
Proficiency with computers and basic software, including Microsoft software, and ability to create and maintain trending charts and SOPs.
Ability to use a calculator, weight scales, thermometers, a metal detector, ATP testing equipment, and mechanical food portioning and processing equipment.
Ability to work in a cold environment below 40°F.
Ability to work with minimal to no supervision, act as a liaison for the Supervisor, and demonstrate initiative and problem-solving ability.
Ability to lift or push a minimum of 25 pounds.
Strong mathematical, analytical, verbal, written, interpersonal, and organizational skills.
Ability to work in a fast-paced environment with large groups.
Flexibility to work weekends and holidays.

Nice To Haves

Previous food industry and quality assurance experience.

Responsibilities

Maintain and initiate quality department and Global Quality System records and key performance indicators related to food safety, sanitation, regulatory agencies, internal customers, and airline customers.
Monitor Good Manufacturing Practices (GMPs) daily for compliance.
Verify cooler and freezer room temperatures.
Perform environmental swabs and microbiological sampling and submit samples to a local laboratory for analysis.
Obtain Chef Table samples to verify compliance with specifications.
Assist the Quality Manager with training and daily initiatives addressing quality, food safety, and sanitation, and support process improvements.
Conduct workstation inspections to verify compliance with gold standards, specifications, sanitizer requirements, food temperatures, HACCP documentation, and potentially hazardous food setup.
Check portion-control weights for compliance with specifications.
Conduct inspection checks for dispatch, galley, non-bonded, bonded, and equipment areas.
Verify HACCP logs and other documents are accurately completed daily.
Create charts, trending reports, training materials, and visuals.
Maintain and monitor standards and train employees to comply with Regulated Garbage Standards and USDA requirements.
Support Jump-off (commissary) locations with oversight.
Train hourly employees as needed.
Perform other tasks as requested.