Project Coordinator - Creative Services

Tweezerman International•Port Washington, NY

2d•Hybrid

About The Position

The Project Coordinator keeps Tweezerman’s creative work moving on time, on brief, and on budget. The role supports the Creative Services team across digital, print and packaging, and photo and video content, as well as cross-functional projects with the Brand, Marketing, and International teams. Working closely with the Director of Creative Services and team leads, the Project Coordinator organizes day-to-day creative requests, schedules, and status tracking, and supports the rollout and adoption of the team’s new project management platform. Key outcomes are on-time delivery of creative projects, clear visibility into project status and team workload, and smooth day-to-day communication between Creative Services and stakeholders across the business and global regions. The position is hybrid, with three days in the office and two days remote. The stated schedule is Monday through Thursday, 8:30 a.m. to 5:30 p.m., and Friday, 8:30 a.m. to 12:30 p.m.; the schedule may change based on business needs. The role involves prolonged periods sitting at a desk in front of a computer, repetitive finger and wrist motion, and handling a high volume of daily emails and phone calls.

Requirements

Bachelor’s degree required.
2–5 years of project coordination, project management, or traffic management experience.
Proficiency in Microsoft Office.
Working knowledge of the creative process, including design, photo/video production, and packaging timelines.
Exceptional organizational skills and attention to detail, with the ability to manage multiple projects, priorities, and deadlines simultaneously.
Strong written and verbal communication skills, with the ability to follow up effectively and hold cross-functional partners accountable at all levels.
Flexible, proactive, and solutions-oriented, with the ability to adapt to changing priorities.
Collaborative and team-oriented, with the ability to work effectively with global colleagues across multiple time zones.

Nice To Haves

A degree in Marketing, Communications, Business, or a related field.
Experience supporting a creative team, in-house studio, or agency.
Experience in the beauty or consumer products industry.
Hands-on experience with project management platforms such as ClickUp, Wrike, monday.com, or Asana.
Familiarity with Adobe Creative Cloud and digital asset management (DAM) systems.

Responsibilities

Organize incoming creative requests from Brand, Marketing, Online Retail, and International teams; check that briefs, deliverables, and deadlines are clear and complete, escalating gaps to the Director of Creative Services or team leads.
Support the Director of Creative Services and team leads in building and maintaining timelines for seasonal campaigns, product launches, brand collaborations, and packaging projects, tracking milestones from kickoff through final delivery.
Schedule and prepare for weekly creative status meetings, record decisions and action items, and follow up to help keep projects on schedule.
Track team capacity and workload, and flag conflicts and resource needs to the Director of Creative Services and team leads.
Coordinate review and approval rounds by gathering stakeholder feedback and routing it to the appropriate designer or content creator.
Support onboarding and implementation of the team’s new project management platform, including setup of the workspace, templates, workflows, and organization.
Help train Creative Services team members and cross-functional partners on the platform, and assist with upkeep, user access, data quality, and status reports.
Partner with global regions within the ZWILLING Beauty Group to coordinate content toolkits, asset distribution, and localization requests, maintaining records of versions and approvals.
Support photo and video shoot logistics, including schedules, call sheets, product pulls, and sample tracking; help gather shotlist feedback.
Coordinate with freelancers, agencies, and production partners on timelines, deliverables, SOWs, and purchase orders, and track spending against approved budgets.
Maintain the team’s digital asset library so final assets are correctly named, organized, and easy to share.
Identify bottlenecks in the creative workflow, recommend improvements, and document team processes and briefing standards.
Perform other duties as assigned.