Creative Services Project Manager

D&H Distributing•Harrisburg, PA

12h•Hybrid

About The Position

The Creative Services Project Manager provides project leadership for strategic events and creative initiatives, acting as the primary liaison among internal clients, business stakeholders, creative management, creative strategists, and external agencies. The role focuses on project readiness and leadership through discovery, prioritization, stakeholder alignment, risk management, and delivery accountability for complex or high-visibility creative projects. The Project Manager ensures work is delivered on time, aligned with business objectives, and completed to stakeholder satisfaction. This is a hybrid role based in Harrisburg, Pennsylvania, or Clearwater, Florida; candidates must live within 60 miles of one of those offices.

Requirements

Excellent organizational skills, including the ability to prioritize and multitask.
Strong attention to detail and accuracy.
Strong project leadership, stakeholder management, and client-service skills.
Ability to assess project scope, risks, priorities, and resource needs.
Proficiency with Microsoft Office Suite, including PowerPoint, Word, and Excel.
Experience using workflow or project management software.
Excellent verbal and written communication skills.
Excellent interpersonal skills for interacting with all levels of management, employees, clients, and the public.
Ability to maintain confidentiality.
Experience coordinating cross-functional projects involving multiple stakeholders, timelines, and approval paths.

Nice To Haves

Bachelor’s degree in Marketing, Communications, Project Management, or a related field preferred.
Three or more years of experience in marketing, creative project management, account management, or a related field preferred.
Adobe Workfront experience preferred.
Marketing agency, creative services, or client-facing project leadership experience is a plus.

Responsibilities

Serve as the primary strategic point of contact for internal clients, business stakeholders, creative leads, strategists, managers, and external agencies.
Lead project discovery to clarify business objectives, audiences, deliverables, timelines, success criteria, and creative requirements.
Review strategic or complex creative briefs to confirm scope, priority, feasibility, and readiness.
Prioritize major creative projects and campaigns based on urgency, business impact, resource capacity, and stakeholder expectations.
Develop high-level project plans, timelines, milestones, dependencies, and escalation paths for complex or cross-functional initiatives.
Lead kickoff and status meetings for priority work, tracking progress, addressing issues, making recommendations, and maintaining alignment.
Identify risks, delays, scope changes, stakeholder concerns, and resource constraints, and recommend solutions.
Partner with creative management to assess workload and resourcing needs, recommend project allocation adjustments, and determine when outside support is needed.
Manage stakeholder relationships, set expectations, resolve concerns before approval stages, and ensure final deliverables support business goals.
Offer creative, process, and execution recommendations to improve project outcomes and stakeholder satisfaction.
Collaborate with creative leads, strategists, supervisors, and managers to deliver high-quality work aligned with project objectives.
Coordinate with external agencies and vendors to support project execution, quality, cost-effectiveness, and timeliness.
Ensure accurate use of D&H, related, vendor, and organization brands across assigned projects.
Traffic deliverables among creative team members, stakeholders, external partners, and approvers to keep projects moving through each stage.
Track project progress, flag overdue tasks or stalled approvals, and escalate operational risks to stakeholders and creative management.
Interpret project data and reporting insights to identify trends, bottlenecks, resourcing challenges, and process-improvement recommendations.
Stay current on industry trends, best practices, and emerging technologies in creative project management and share learnings with the team.
Manage multiple projects with varying deadlines under pressure and adapt as priorities change.
Co-host weekly project status meetings with the Lead Creative Project Services Coordinator and marketing department stakeholders.
Perform other duties as assigned by the creative management team.
Keep the work area neat, clean, and hazard-free.
Work in other areas as needed for cross-training or workload and perform other related duties as assigned.