Creative Services Coordinator

Amcor•Evansville, IN

About The Position

The Creative Services Coordinator coordinates artwork between customers and/or art agencies and prepares it for printing in Amcor departments, ensuring customer specifications are met. The role works with customers, design agencies, Sales, Customer Service, Printing, Platemaking, and Scheduling to gather project information, communicate requirements and status, manage deadlines, and support timely completion and billing. It also contributes to workflow improvements, department and corporate goals, and teamwork.

Requirements

Degree in Graphic Arts and/or Printing Technology, or equivalent work experience.
Excellent verbal and written communication skills.
Strong organizational skills and proven ability to complete multiple tasks simultaneously.
Visual acuity of at least 20/50 for distance, corrected or uncorrected, and near vision sufficient to read 10–12 point font at 12–18 inches.
Color vision within normal limits.

Nice To Haves

Knowledge of Microsoft Office, Photoshop, Illustrator, and Acrobat Professional is preferred.

Responsibilities

Organize, coordinate, and direct projects; manage multiple tasks and learn new systems.
Enter jobs into tracking databases as required by print technology or the specific job.
Relay clear project direction and special instructions, and follow up to ensure timely completion.
Work with customers, design agencies, Sales, and Customer Service to gather information for processing and separating artwork for print.
Communicate customer requirements clearly to Customer Service and Printing.
Quote artwork charges and ensure customer approval before jobs proceed to Imaging/Platemaking; initiate and follow through on final customer billing in a timely manner.
Communicate artwork approval dates and graphics details to Sales, Customer Service, and Scheduling.
Communicate graphic concerns to the Creative Services Specialist and artist.
Check open orders and No Loc reports for all plants, including EVV, to determine artwork and plate timing.
Monitor daily Hot Lists and deadlines, rescheduling as needed to accommodate printing schedules.
Inform plant schedulers of issues that may affect deadlines.
Communicate project status and timelines to support Platemaking and Scheduling priorities.
Suggest improvements to workflow, efficiency, and cost savings.
Pull and send samples as requested.
Travel to customers as needed to discuss large or difficult projects.
Provide weekly updates on important projects and tasks.
Notify outside plants of customer expectations.
Conduct post-project reviews with customers and Printing to identify enhancements for future runs.
Contribute to department and corporate goals, complete mandatory online training, demonstrate teamwork, and perform other tasks as needed by department management.

Benefits

Medical, dental, and vision plans.
Flexible time off, starting at 80 paid hours per year for full-time salaried employees.
Company-paid holidays, starting at 8 days per year; amount may vary by location.
Wellbeing program and Employee Assistance Program.
Health Savings Account and Flexible Spending Account.
Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
Paid parental leave.
Retirement Savings Plan with company match.
Tuition reimbursement, dependent upon approval.
Discretionary annual bonus program; initial eligibility depends on hire date.