Program Manager for In-School Youth Workforce Programs

City of New York • New York City, NY

10d

About The Position

The New York City Department of Youth and Community Development (DYCD) administers city, state, and federal funds through community-based organizations and programs to support youth and communities. Workforce Connect, a DYCD division, oversees youth workforce development programs including the Summer Youth Employment Program (SYEP), NYC Ladders for Leaders, Work, Learn and Grow, Advance & Earn, Train & Earn, Learn & Earn, and Unity Works.

Under the supervision of a SYEP Director of SYEP, the Senior Program Manager monitors Workforce program contracts in In-School Youth programs. The position works with SYEP providers to support high-quality program services and achievement of contractual goals, conducts provider-site visits and record audits, supervises seasonal staff, and analyzes performance data. Flexible schedules are required and are determined by the supervisor based on program needs. Other duties and projects may be assigned by SYEP Directors and the Deputy Director.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the described duties; or high school graduation or equivalent and six years of related experience; or equivalent education and/or experience.
• All candidates must have at least one year of experience in community work or community-centered activities related to the described duties.
• Flexible schedules are required, based on program needs and at the supervisor’s discretion.

Responsibilities

• Monitor and assess SYEP providers’ performance to ensure program administration and practices result in high-quality services to youth.
• Communicate program policies and procedures to providers and help them achieve contractual goals related to recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, program budgeting, and file upkeep.
• Use DYCD web-based information management systems, including program and contract performance systems.
• Conduct field visits to provider program sites and provide technical assistance during pre-program assessments, the summer, and post-program.
• Audit program records at provider sites and make ad hoc visits to support special initiatives and events.
• Supervise seasonal staff, distribute assignments, and review and track monitoring reports.
• Compile, analyze, and process reports and data on provider performance to inform management decision-making.
• Complete other projects and tasks in support of the SYEP unit and programs, and perform other duties as determined by the SYEP Directors and Deputy Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level