Manager of Workforce Programs

Effective Leadership Academy•Warrensville Heights, OH

9d•Hybrid

About The Position

The Manager of Workforce Programs leads the implementation, management, and growth of Effective Leadership Academy’s Career Leadership Academy (CLA) and Workforce Readiness Programs (WRP). The role combines program leadership, relationship management, strategic planning, and business development. The Manager builds relationships with businesses, corporate partners, schools, and community organizations to secure financial commitments, expand programming, and connect students with skills and experiences that support future career success. The position oversees program staff, budgets, contracts, partner relationships, communications, data analysis, and impact reporting. It also includes facilitating ELA programs in person and virtually, supporting curriculum development, administering assessments, and building positive, motivating relationships with students, educators, families, and community members. The Manager reports to the Chief Operating Officer. The position uses a hybrid work model as the schedule allows and requires travel to ELA offices, schools, businesses, and organizations in Northeast Ohio. Salary is $60,000.

Requirements

Bachelor’s degree required.
5 to 7 years of nonprofit and/or educational leadership or sales experience.
Proven success in program management and organizational efficiencies.
Ability to work independently and take initiative.
Strong interpersonal, motivational, relationship-building, and conflict-resolution skills.
Excellent verbal and written communication skills.
Strong organizational skills, attention to detail, and time-management skills.
Sound decision-making and analytical thinking skills.
Experience with budget management and forecasting.
High energy and a positive mental attitude.
Passion for making a difference in the lives of youth.
Flexibility and ability to prioritize incoming tasks.
Valid driver’s license and own reliable transportation.
Ability to attend ELA offices, Northeast Ohio schools, businesses, and organizations to facilitate, observe, or assist with programming.
Ability to communicate information clearly and observe details in the workplace and during programming.
Ability to stand and interactively present or facilitate for several hours.
Ability to drive or sit while traveling for up to one hour or more.
Ability to lift and safely transport up to 20 pounds of program materials.
Ability to remain stationary and operate a computer, type, and use office machinery for extended periods (50% to 75%), and position oneself to maintain files and facilitation materials.
For occasional virtual work, ability to provide a secure, private, stable internet connection and a private, reduced-noise environment; effectively operate Zoom or an alternative meeting platform; and facilitate ELA programming virtually while seated for at least 60 minutes.
FBI-BCI background check required.

Nice To Haves

Master’s degree preferred.
Event planning experience preferred.
Working knowledge of Monday.com is a plus.
Desire to grow within an organization is preferred.

Responsibilities

Manage the Workforce Readiness Coordinator to support effective execution of established CLA/WRP programs.
Collaborate with the Manager of Business Development to strengthen relationships with existing partners and local businesses, including through community networking events, and secure financial commitments.
Cultivate relationships and secure financial commitments to support CLA/WRP growth and achieve financial goals.
Initiate contact and formalize contracts with participating school districts; manage district communications and relationships and ensure signed contracts and photo waivers are obtained.
Send monthly communications to schools, students, and families.
Manage CLA/WRP budgets and ordering of materials.
Oversee creation of program impact reports and analyze program data and feedback.
Manage partner meetings, budget development, contracts, and assist with scheduling newly contracted programs.
Engage clients to support program satisfaction, proactively address issues, and share feedback and impact with decision-makers to help secure repeat or expanded contracts.
Collaborate with senior leadership on grant distribution to schools and organizations.
Contribute to business strategy, planning, data analysis, departmental goals, organizational growth, and program operations.
Collaborate with the team to develop and optimize CLA/WRP curriculum.
Deliver and facilitate ELA programs in person and virtually using ELA’s divergent learning pedagogy.
Manage classrooms and participants during training, including attendance, behavior, and documentation of performance and development needs.
Administer pre- and post-assessments and develop program impact reports.
Build rapport and community with students, motivate and inspire them, and maintain positive relationships with teachers, school administrators, parents, and community members as applicable.
Communicate potential and current issues to the senior leadership team.
Complete program administration and preparation, including preparing and reviewing materials and updating PowerPoint presentations for timing and school language.
Help facilitate leadership programming for CLA and other ELA programs.
Participate in ELA trainings, meetings, and professional development.
Collaborate with ELA staff on administrative tasks and special projects; contribute ideas and creative problem-solving for efficiency and growth.
Perform other duties as assigned.