Program Manager for In-School Youth Workforce Programs

City of New York • New York, NY

11d • $62,868 - $72,298

About The Position

The New York City Department of Youth and Community Development (DYCD) administers city, state, and federal funding through community-based organizations and programs serving New Yorkers. Workforce Connect, a DYCD division, oversees a portfolio of youth workforce development programs, including the Summer Youth Employment Program, NYC Ladders for Leaders, Work, Learn and Grow, Advance & Earn, Train & Earn, Learn & Earn, and Unity Works. Under the supervision of a SYEP Director of SYEP, the Senior Program Manager monitors Workforce program contracts in In-School Youth programs. The role supports high-quality program services, provider performance, contract goals, and management decision-making. Flexible schedules are required and are at the discretion of the supervisor based on program needs.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties described; or high school graduation or equivalent and six years of related community work or community-centered activities; or equivalent education and/or experience.
• All candidates must have at least one year of experience in community work or community-centered activities as described in the first qualification pathway.
• Flexible schedules are required, as determined by the supervisor based on program needs.

Responsibilities

• Monitor and assess SYEP providers’ performance to ensure program administration and practices result in high-quality youth services.
• Communicate program policies and procedures to SYEP providers and guide them in meeting contractual goals related to recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, program budgeting, and file upkeep.
• Use DYCD web-based information management systems, including program and contract performance systems.
• Conduct field visits to providers’ program sites and offer technical assistance during pre-program assessments, the summer program, and post-program activities.
• Audit program records at provider sites and make ad-hoc visits to support special initiatives and events as needed.
• Supervise seasonal staff, distribute assignments, and review and log or track monitoring reports.
• Compile, analyze, and process reports and data on provider performance statistics to inform and support management decision-making.
• Complete other projects and tasks as needed to support the SYEP unit and programs.
• Perform other duties as determined by the SYEP Directors and Deputy Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level