Program Manager for In-School Youth Programs

City of New York • New York, NY

11d • $34 - $53

About The Position

The New York City Department of Youth and Community Development (DYCD) invests in community-based organizations and programs to alleviate the effects of poverty and provide opportunities for New Yorkers and communities to flourish. The Program Manager for In-School Youth Programs monitors and evaluates Summer Youth Employment Program (SYEP) providers to ensure high-quality services for youth participants. The role communicates program policies and expectations, conducts provider-site visits and record audits, supervises seasonal staff, analyzes provider performance data, and supports other SYEP unit projects. The position requires a flexible work schedule as needed by the program and at the supervisor’s discretion.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related community-work or community-centered-activities experience; or equivalent education and/or experience.
• All candidates must have at least one year of experience in community work or community-centered activities as described in the qualifications.

Responsibilities

• Monitor and evaluate SYEP provider performance to ensure high-quality services for youth participants.
• Communicate program policies, procedures, and expectations to providers to support contractual goals, including recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, budgeting, and recordkeeping.
• Use DYCD web-based information and contract performance management systems.
• Conduct provider-site visits for pre-program assessments, in-program monitoring, and post-program evaluations, and provide technical assistance as needed.
• Audit provider program records and conduct ad-hoc visits for special initiatives or events.
• Supervise seasonal staff, assign and track monitoring tasks, and maintain accurate logs of monitoring activities.
• Compile and analyze provider performance data and reports to inform unit strategies and management decisions.
• Support additional projects and tasks within the SYEP unit as needed.
• Maintain a flexible work schedule as required by the program and at the supervisor’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level